- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tankless Water Heater Install | Plumbing | Dandridge
Enjoy endless hot water and lower energy bills when you trust HEP’s licensed plumbers to transform your Dandridge home with the latest on-demand technology. We remove bulky, outdated tanks and replace them with compact, high-efficiency units that heat water only when you need it, freeing up space and slashing standby losses. From helping you choose the right model to handling gas, electric, or propane connections, our team manages every detail with the clean workmanship and courtesy East Tennessee homeowners have counted on for decades.
A flawless tankless water heater install demands more than just hooking up pipes—it requires precise sizing, venting, and water-quality considerations unique to our local area. That’s why HEP backs each project with transparent pricing, same-day service options, and the peace of mind of a full satisfaction guarantee. Ready to enjoy continuous comfort and real savings? Call or book online today, and let’s bring on-demand hot water home.
FAQs
How does a tankless water heater work and is it suitable for my Dandridge home?
Unlike storage tanks that keep dozens of gallons hot around-the-clock, a tankless (on-demand) heater senses flow every time you open a tap. Gas burners or electric elements ignite instantly, heating water as it passes through a heat exchanger so you receive continuous hot water. Dandridge homes on both city and well water can use tankless units; we simply size the appliance to your incoming water temperature (typically 55-60 °F here) and your household’s flow needs. Our licensed plumbers perform a site visit to verify gas line capacity, venting routes, electrical requirements, and local Jefferson County code clearances before recommending the right model.
What are the main benefits of switching from a traditional tank to a tankless system?
• Endless hot water – great for large families or back-to-back showers. • Lower energy bills – no standby heat loss; Energy Star studies show 24–34 % savings for households using <41 gal/day. • Space savings – units are wall-hung and free up to 16 ft² of floor space. • Longer lifespan – 20+ years versus 8–12 for most tanks. • Reduced risk of leaks and flooding – no 50-gallon reservoir to rupture. • Environmentally friendly – lower gas/electric consumption and recyclable parts. These advantages often offset the higher upfront cost within 5–7 years for typical Dandridge households.
How long does a professional tankless installation take and will my water service be interrupted?
Most single-family installations are completed in one workday (6–8 hours). We coordinate gas line upsizing (if needed), venting through an exterior wall or roof, mounting the unit, and piping water lines. Your water will be shut off for roughly 2–3 hours and gas/electric power for about an hour while we make the final connections. We schedule convenient start times, obtain the required Dandridge/Jefferson County permits, and arrange the final inspection so you experience minimal disruption.
Are there specific maintenance requirements for tankless units in Dandridge’s hard-water conditions?
Yes. Mineral content in French Broad River and local well sources averages 8–10 grains per gallon, which can scale heat exchangers. We recommend: 1. Annual descaling/flush with food-grade vinegar or manufacturer-approved solution (takes about 45 minutes). 2. Cleaning the inlet water and air filters every 6 months. 3. Inspecting venting and combustion settings for gas units yearly. Homeowners can handle basic filter cleaning, but our affordable maintenance plan includes full descaling, combustion analysis, and warranty paperwork to keep coverage intact.
What size or capacity tankless water heater do I need for my household?
Sizing is based on two factors: (1) total flow rate of fixtures you may open simultaneously and (2) required temperature rise (difference between incoming water temperature and desired hot water temperature, typically 120 °F). For example, a family of four running two showers (2.0 gpm each) and a dishwasher (1.5 gpm) may need 5.5 gpm at a 60 °F rise, which translates to a 180–199 k BTU gas unit or a 27 kW electric unit. During our free in-home consultation we measure actual flow rates, check gas/electric service size, and recommend a unit that hits peak demand without overspending on capacity.
What incentives, rebates, or financing options are available to Dandridge residents for tankless installations?
• Federal tax credit – 30 % of total project cost (up to $600 for qualified gas units) under the Inflation Reduction Act. • TVA EnergyRight rebate – Up to $300 for high-efficiency electric models installed by a Quality Contractor Network member. • Local utility rebates – Jefferson-Cocke County Gas offers $200-$400 for Energy Star natural-gas tankless heaters. • Financing – We provide 0 % APR for 12 months or low-interest plans up to 84 months with approved credit. Our office handles the paperwork, submits rebate forms, and supplies the AHRI certificate so you capture every available savings.