- HEP Plumbing
- Water Pressure

Water Pressure
Water Pressure | Main Line Issues | Plumbing | Dandridge
When the faucets in your Dandridge home sputter or the shower can’t keep steady pressure, it’s more than an inconvenience—it’s a sign that something deeper in your plumbing needs expert attention. HEP’s licensed technicians combine top-tier diagnostic gear with decades of local know-how to pinpoint stubborn leaks, corroded pipes, or root intrusions that sabotage water flow. From the first phone call to the final pressure test, we make sure you understand every step and see measurable improvement before we pack up.
Whether you’re facing unpredictable surges, worrying drops, or full-blown main line issues, we’re on call 24/7 with fully stocked trucks and transparent, upfront pricing. Count on HEP to restore reliable, even water pressure—and your peace of mind—so you can get back to enjoying life by Douglas Lake without a second thought about what’s happening beneath your lawn.
FAQs
What are the most common causes of low water pressure in Dandridge homes?
In Dandridge, persistent low water pressure is usually linked to mineral buildup in older galvanized pipes, partially closed shut-off valves, pressure-reducing valve (PRV) failure, or hidden leaks in the main service line. Seasonal ground shifts and the town’s hard-water supply can also corrode pipe interiors over time, restricting flow.
How can I tell if my main water line is leaking?
Signs include an unexplained spike in your JEA (Jefferson County) water bill, soggy patches or sinkholes in the yard, the sound of running water when fixtures are off, and inconsistent pressure at multiple fixtures. A simple meter test—turn every faucet off and watch the meter for movement—can confirm a suspected leak.
Who is responsible for fixing water pressure problems—the utility company or the homeowner?
Jefferson County Water handles issues up to the meter. Everything from the meter to your home (the service line, PRV, and interior plumbing) is the homeowner’s responsibility. If a licensed plumber determines the pressure drop originates on the utility side, the utility will dispatch a crew; otherwise, repair costs fall to the property owner.
What should I do if my water pressure suddenly drops throughout the entire house?
First, check that your main shut-off valve and any PRV near the meter are fully open. Then ask neighbors if they’re experiencing similar issues; this helps identify a municipal outage. If the problem is isolated to your property, shut off water at the meter and call a licensed plumber immediately to prevent potential flooding or contamination from a ruptured main line.
How long does it take to repair or replace a residential main water line in Dandridge?
For minor leaks that can be spot-repaired, work often finishes in half a day. Full main line replacements—trenching the old line, installing new Type K copper or PVC C900, pressure testing, and backfilling—typically take one to two days, depending on yard accessibility and soil conditions along Douglas Lake’s clay-rich banks.
Do I need a permit to replace my main water service line in Dandridge?
Yes. Jefferson County requires a plumbing permit for any service line replacement or relocation. A licensed plumber will file the permit, schedule inspections, call Tennessee 811 for utility locating, and ensure the new line meets the 12-inch burial depth and 160-psi working-pressure standards set by local code.