Licensed Technicians
Licensed Technicians | Plumbing | Cumberland Gap
When a pipe bursts after midnight or the water heater quits on a chilly Cumberland Gap morning, you want a team that arrives fast, works clean, and fixes the problem the first time. HEP’s licensed technicians bring decades of experience to every service call, combining small-town courtesy with industry-leading tools to tackle leaks, clogs, and upgrades of any size. From historic cabins to modern builds, our commitment is the same: clear communication, fair pricing, and workmanship that keeps your home comfortable for years to come.
Whether you need routine maintenance or an urgent repair, our 24/7 response line connects you with a real person who understands the stakes. We handle sewer line inspections, fixture installations, water filtration, and everything in between—backed by thorough training and a satisfaction guarantee. Discover how easy dependable plumbing can be when you have HEP’s experts on your side.
FAQs
Are your plumbers in Cumberland Gap fully licensed and insured?
Yes. Every technician on our Cumberland Gap team holds a current Tennessee plumbing license, carries full liability insurance, and undergoes continuous safety training. This protects your home and ensures all work meets or exceeds state and local codes.
What plumbing services do you provide for Cumberland Gap homeowners?
We handle everything from small repairs to major projects, including leak detection, pipe replacements, fixture installations, water heater repair and replacement (tank-type and tankless), drain cleaning, sewer line inspection and repair, backflow testing, and full bathroom or kitchen remodel plumbing.
Do you offer 24/7 emergency plumbing service?
Absolutely. Our emergency hotline is staffed around the clock, and licensed technicians are dispatched from our local hub in Cumberland Gap. Typical arrival time is 60 minutes or less within city limits, and we arrive in fully stocked vans to complete most repairs on the spot.
How do you price your plumbing work?
We provide up-front, flat-rate quotes after an on-site assessment. There are no hidden fees—parts, labor, and taxes are clearly listed. For larger projects we offer written estimates, multiple repair or replacement options, and convenient financing plans with approved credit.
Do you guarantee your workmanship and parts?
Yes. All labor is backed by a 1-year workmanship warranty, and most manufacturer parts carry 1- to 10-year warranties. If a covered issue arises during the warranty period, we will return promptly at no charge to make it right.
Can you install eco-friendly or water-saving plumbing fixtures?
Certainly. We stock and install EPA WaterSense-certified faucets, toilets, and showerheads, as well as high-efficiency tankless water heaters and recirculation pumps. Our technicians can evaluate your current water usage and recommend products that lower utility bills and reduce environmental impact.