- HEP Plumbing
- Whole-home Filtration

Whole-home Filtration
Whole-home Filtration | Water Purification | Plumbing | Cumberland Gap
Enjoy crystal-clear water from every tap in your Cumberland Gap home with HEPâs whole-home filtration plumbing solutions. Our experts install high-capacity carbon and sediment filters that strip away chlorine, heavy metals, and lingering odors before the water ever reaches your fixtures. The result is fresher drinking water, brighter laundry, longer-lasting appliances, and the peace of mind that comes from true water purification for your entire household.
From your morning shower to the evening dish-washing routine, HEPâs licensed plumbers keep your water safe, balanced, and deliciousâwithout bulky pitchers or endless countertop gadgets. We handle everything, including a complimentary in-home test, custom system design, professional installation, and affordable maintenance plans. Call today and discover how effortless clean living can be when Cumberland Gap trusts HEP.
FAQs
What is a whole-home water filtration system and how does it work?
A whole-home, or point-of-entry, filtration system is installed on the main water line where it enters your house. All the waterâwhether it feeds your kitchen faucet, showers, laundry, or outdoor spigotsâpasses through one or more filter stages that remove sediment, chlorine, metals, and other contaminants. Depending on your water quality, we may incorporate carbon blocks, sediment pre-filters, catalytic media for chloramines, and optional UV or scale-reduction modules. The result is clean, better-tasting water from every tap in your Cumberland Gap home.
Why do Cumberland Gap residents need additional water purification if our municipal water is already treated?
City treatment meets federal safety standards, but by the time water reaches your tap it can pick up rust, scale, and biofilm inside aging distribution lines. In our region we also see elevated chlorine/chloramine levels used for disinfection, which can cause taste, odor, and skin irritation. A whole-home filter provides the last layer of protection, removes residual chemicals, and delivers noticeably fresher water for drinking, bathing, and cooking.
Will a whole-home system reduce my water pressure?
Properly sized systems are engineered to maintain full flow to every fixture. Before installation we measure household flow requirements and select filter housings and media that match or exceed those rates. High-capacity cartridges paired with 1-inch (or larger) plumbing connections minimize pressure dropâtypically less than 3â5 psi, which is not perceptible in normal use.
How much maintenance is required and what does it cost?
Most systems use a sediment pre-filter that should be replaced every 6â12 months and a carbon or catalytic media tank that lasts 5â10 years before needing a media swap. Filter cartridges cost $20â$40, and media replacement averages $300â$500 depending on tank size and type. We offer annual service plans that include testing, filter changes, and performance checks to keep upkeep predictable and hassle-free.
Is professional installation necessary, or can I DIY the filter?
Because the unit ties into your main supply line and includes bypass valves, pressure gauges, and possibly electrical components such as UV lamps, professional installation is strongly recommended. Our licensed Cumberland Gap plumbers ensure proper sizing, leak-free connections, and code compliance. We also pressure-test the system and register your warranty, which may be voided by self-installation.
What contaminants does your recommended system remove and can it be customized?
Our standard configuration targets chlorine/chloramine, volatile organic compounds (VOCs), lead, mercury, pesticides, herbicides, and sediment down to 5 microns. If water testing shows specific issuesâsuch as iron, sulfur, hard-water scale, or bacterial contaminationâwe can add specialized media, ion-exchange, or UV sterilization. Every installation begins with a complimentary water analysis so we can match the filtration stages to your homeâs exact needs.