- HEP Plumbing
- Rusty Water

Rusty Water
Rusty Water | Pipe Upgrades | Plumbing | Cumberland Gap
Nobody wants to pour a glass of water in Cumberland Gap and see a rusty tint swirling in the cup. At HEP, we track those stains back to their source—outdated galvanized or corroded lines—and replace them with modern materials that keep your water clear, fresh, and safe. Our licensed technicians arrive on time, respect your home, and use camera inspections to map every inch of aging pipe before recommending only what you need.
With our swift, code-compliant pipe upgrades, you’ll notice brighter laundry, cleaner fixtures, and stronger, more consistent water pressure—often in a single day. We back every job with transparent pricing, extended warranties, and the friendly, small-town service you expect from a team that lives right here in the Cumberland Gap community. Ready to leave rusty water in the past? Call HEP and let’s upgrade your plumbing for good.
FAQs
Why is my tap water in Cumberland Gap turning brown or rusty?
Discolored water is usually caused by corrosion inside aging galvanized-steel or cast-iron pipes. As these pipes oxidize, flakes of iron break loose and mix with your drinking water, giving it a brown, orange, or yellow tint. Cumberland Gap has many homes built before the 1980s, so corroding supply lines are common. Seasonal changes in water temperature and periodic hydrant flushing by the municipal utility can also stir up iron sediment, but if the discoloration persists only in your home, the cause is almost always deteriorating interior plumbing.
How do rusty pipes affect my family’s health and plumbing system?
While small amounts of iron in water are not toxic, prolonged exposure to rust can stain laundry and fixtures, give water a metallic taste, and create breeding grounds for harmful bacteria such as Legionella. Corroded pipes also constrict water flow, reduce pressure, and are more likely to develop pinhole leaks or burst, leading to costly water damage. Upgrading rusty pipes eliminates these risks, delivers cleaner water, and restores system reliability.
What pipe materials do you recommend when upgrading old galvanized or corroded lines?
For most Cumberland Gap homes we recommend either PEX (cross-linked polyethylene) or Type L copper. PEX is flexible, resistant to scale buildup, and generally less expensive to install because it requires fewer fittings and can be routed through existing cavities. Copper is time-tested, highly durable, and naturally antimicrobial, making it ideal for exposed runs or high-heat areas. In some cases we use a hybrid approach—copper for the main trunk lines and PEX for branch circuits—to balance performance and budget. All materials we install meet Kentucky and Tennessee plumbing codes that apply to the Cumberland Gap region.
How long does a typical whole-house pipe replacement take in Cumberland Gap?
A full repipe for an average 2-bath, 3-bedroom home generally takes 2–4 days from shut-off to final inspection. Day 1 is devoted to protecting floors and accessing wall or crawl-space areas. Day 2–3 involves removing old piping, running new supply lines, and reconnecting fixtures. Day 4 is for pressure testing, drywall patching, and municipal inspection. Larger homes, slab foundations, or unexpected structural issues can extend the timeline, but we provide a detailed schedule before work begins and keep at least one bathroom operational whenever possible.
Will upgrading my pipes increase my water pressure and lower utility bills?
Yes. Corroded galvanized pipes narrow internally, sometimes by 50 % or more, which drastically reduces flow and pressure. New PEX or copper lines have full-diameter pathways, letting fixtures receive the water volume they were designed for. Replacing leaks and eliminating hidden pinholes also stops water loss, which can noticeably reduce your monthly bill. In addition, modern pipe layouts often shorten pipe runs and improve hot-water delivery times, saving energy because your water heater doesn’t have to reheat water that sat cooling in long, outdated lines.
Do I need a permit or inspection for pipe upgrades in Cumberland Gap, and do you handle that for me?
Yes. Both Bell County, Kentucky, and Claiborne County, Tennessee, where parts of Cumberland Gap lie, require a plumbing permit and final inspection for whole-home repiping or major pipe replacements. Our licensed team obtains the permits, schedules all inspections, and provides you with the signed approval documents for your records. This ensures the work meets current plumbing and safety codes, protects your homeowners insurance coverage, and adds value should you decide to sell your property.