- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Plumbing | Crossville
When a chilly Plateau morning sneaks up on Crossville, nothing feels better than reliable hot water flowing fast—and that’s where HEP comes in. Our local specialists know every make and model, swooping in with stocked trucks to repair, replace, or upgrade your water heater the same day you call. From energy-efficient tankless systems to tried-and-true traditional tanks, we keep your showers steamy and your utility bills low, all backed by straight-forward pricing and neighborly courtesy.
Because water heaters don’t work in isolation, we examine the entire plumbing network that feeds and drains them, ensuring clean water in and safe water out. Whether your unit is hissing, rumbling, or just not keeping up, trust the licensed, background-checked pros at HEP to restore comfort quickly—24/7, 365 days a year. One call, and hot water happiness returns.
FAQs
What types of water heaters do you install and service in Crossville?
We install, replace, and repair traditional tank-style water heaters, high-efficiency tankless (on-demand) units, hybrid heat-pump models, and commercial-grade systems. Our Crossville-based technicians are trained to work on electric, natural gas, propane, and even solar-assisted water heaters, ensuring you get the right option for your home or business.
How long does a typical water heater installation take?
For most standard tank replacements, the job can be completed in 2–4 hours, including removal of the old unit, plumbing connections, and testing. Tankless or hybrid installations may take 4–8 hours due to additional gas line, venting, or electrical work. We schedule installations at a time convenient for Crossville residents and always provide an upfront time estimate when we arrive.
What signs indicate I need water heater repair or replacement?
Common warning signs include: 1) rusty or discolored hot water, 2) rumbling or popping sounds from the tank, 3) water pooling around the base, 4) fluctuating water temperatures, or 5) hot water that runs out quickly. If your unit is 8–12 years old and showing these symptoms, replacement is often more cost-effective than repeated repairs.
Do you offer emergency water heater services in Crossville?
Yes. We provide 24/7 emergency response for leaks, no-hot-water situations, and safety concerns like gas odors. Our on-call technicians carry common parts and can usually restore hot water or isolate a leak in a single visit.
How can I improve the energy efficiency of my current water heater?
Flush the tank annually to remove sediment, set the thermostat to 120 °F, insulate the first 3–6 feet of hot and cold water pipes, and install a water heater blanket if the unit is in an unheated space. For significant savings, consider upgrading to a high-efficiency tank or a tankless model; Crossville Utilities offers rebates that can lower upfront costs.
What warranties and maintenance plans do you provide?
Most new water heaters come with a manufacturer’s warranty ranging from 6 to 12 years on the tank and parts. We add a one-year labor warranty and offer an optional annual maintenance plan that includes inspections, flushing, and anode rod checks to prolong the life of your system and keep warranties valid.