- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Toilet Upgrades and Replacements | Plumbing | Crossville
Looking for a quick, worry-free way to modernize the heart of your bathroom? HEPâs certified plumbers bring decades of experience to every visit, delivering efficient, code-compliant solutions that boost comfort, water savings, and property value. From sleeker low-flow models to hands-free flushing technology, we handle every step of toilet upgrades and replacementsâsizing, selection, removal, installation, and haul-awayâso you can sit back and enjoy a fresher, quieter space.
Homeowners and businesses across Crossville trust our team because weâre local, fully licensed, and on call 24/7 for emergencies. We arrive with well-stocked trucks, transparent pricing, and a respectful approach that treats your home like our own. Whether your current toilet wobbles, clogs, or simply looks outdated, weâll guide you to the perfect replacement and back it with industry-leading guarantees. Experience the HEP difference today and discover how a small change can make a big splash in daily convenience and long-term savings.
FAQs
What are the most common signs that my toilet should be replaced rather than repaired?
Frequent clogs, cracks in the bowl or tank, wobbling at the base, constantly running water, and noticeably higher water bills are all indicators that a replacement is the better long-term solution. Our certified plumbers inspect the unit first; if repairs would cost more than 50% of the price of a new, efficient model, we typically recommend upgrading.
Which high-efficiency or water-saving toilets do you install in Crossville, and how much can they reduce my water usage?
We install EPA WaterSense-certified models, including dual-flush, pressure-assisted, and 1.28-gallon-per-flush (GPF) gravity toilets. Switching from an older 3.5â7 GPF unit to a 1.28 GPF toilet can cut toilet water consumption by up to 60%, saving the average Crossville household about 13,000 gallonsâand roughly $120âper year.
How long does a typical toilet upgrade or full replacement take, and will my bathroom be unusable during that time?
Most standard replacements take 1.5â3 hours from shut-off to final cleanup. Your bathroom will be offline only during that window; once the new toilet is secured, leak-tested, and caulked, you can resume normal use the same day. Complex jobs involving flange repairs or subfloor work may extend the timeline to 4â6 hours.
Do your plumbers handle removal and environmentally responsible disposal of my old toilet?
Yes. Our service includes draining, disconnecting, and removing the existing toilet, followed by transport to an approved recycling or disposal facility. We salvage porcelain when possible for reuse in roadbed aggregate, minimizing landfill impact.
Can you help me choose the right toilet height, bowl shape, and smart features for my householdâs needs?
Absolutely. During a free on-site consultation we measure your rough-in, assess user mobility requirements, and discuss preferences such as comfort-height (17â19" rim), elongated vs. round bowls, bidet functions, heated seats, touchless flushing, and color/finish options. We then provide product recommendations that meet ADA guidelines, local Crossville codes, and your budget.
What warranties or guarantees come with your toilet replacement services in Crossville?
All installations include a 1-year labor warranty covering workmanship and leaks. Manufacturer warranties on the toilet itself range from 5 years on mechanical parts to lifetime on vitreous china, depending on the brand selected. We also offer optional extended coverage and annual maintenance plans for added peace of mind.