- HEP Plumbing
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Maintenance Steps
Maintenance Steps | Tankless Water Heater Install | Plumbing | Crossville
Enjoy endless hot water and lower energy bills with HEP’s expert tankless water heater install services in Crossville. Our licensed plumbers handle everything—from safely disconnecting your old unit and upgrading gas or electrical lines to precision-mounting the compact new system and calibrating it for peak efficiency. We follow a meticulous maintenance-steps checklist, flushing lines, testing pressure, and verifying venting so your investment starts strong and stays reliable.
Once your heater is up and running, we walk you through easy, preventative care tips and set you up with our worry-free maintenance plan. That means automatic descaling reminders, annual inspections, and priority scheduling if you ever need a quick tune-up. With HEP, you’ll experience courteous pros, transparent pricing, and a home that’s always ready with hot water on demand—no bulky tank, no surprises. Call today and feel the difference the right installation makes!
FAQs
What are the main benefits of installing a tankless water heater in my Crossville home?
Tankless units heat water on demand, so you never run out of hot water, and you can save 20-40 % on energy bills compared with a storage tank. They free up floor space, last up to twice as long (20+ years with proper care), and reduce the risk of leaks because there is no large reservoir that can rupture. Because Crossville winters can be cold, the ability to precisely set outlet temperature also helps prevent scalding and keeps utility costs predictable.
How long does a typical tankless water heater installation take, and will my water be shut off the whole time?
Most residential installations in Crossville are completed in one day—about 4–8 hours depending on fuel type and venting route. Your plumber will shut off water and gas/electricity for 1–3 hours while the old unit is removed and new connections are made. We schedule work so you have water service for most of the day and restore full hot-water operation before we leave.
What routine maintenance does a tankless water heater need, and can I do it myself?
The core tasks are: (1) annual descaling/flush to remove mineral buildup; (2) cleaning the cold-water inlet filter; (3) checking the pressure relief valve; and (4) inspecting venting and combustion for gas models. Homeowners comfortable with plumbing can flush the unit using white vinegar or a manufacturer-approved solution, a submersible pump, and hoses. If you prefer, our Crossville technicians offer a quick, affordable service visit that includes a performance check and software update on newer smart models.
How often should I flush my tankless heater given Crossville’s water quality?
Crossville’s municipal water averages 5–7 grains per gallon (≈85–120 ppm hardness). We recommend a full flush once a year for city water and every 6 months if you have a private well or notice hardness above 10 gpg. Installing a whole-home or point-of-use water softener can extend the interval and protect faucets and appliances throughout your house.
Will a tankless water heater work with my existing plumbing and gas or electric service?
In most cases yes, but a site visit confirms details. Gas models require a ¾-inch gas line and Category III/IV stainless venting; we can upsize lines or run new vent through an exterior wall or roof. Electric models need a 240-V circuit (40–120 A depending on size). Your existing hot- and cold-water lines connect directly to the unit. We provide a written estimate before work begins and handle any necessary permits within Cumberland County.
What lifespan and warranty can I expect from a professionally installed tankless water heater?
With annual maintenance, today’s major brands last 18–25 years—roughly double a tank unit. Most manufacturers offer a 12-year heat-exchanger warranty, 5-year parts warranty, and 1-year labor warranty (our installers extend labor coverage to 3 years). Keeping records of professional maintenance preserves the warranty, and we store all service history in our database for easy retrieval if a claim is ever needed.