- HEP Plumbing
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Drain Opening | Plumbing | Crossville
Got a stubborn clog turning your morning routine into a mini–flood? HEP’s licensed plumbers swoop into Crossville homes with the right tools, years of know-how, and—best of all—up-front pricing you can trust. From slow kitchen sinks to backed-up main lines, our drain opening service is a flat-rate promise: we quote it, you approve it, and that’s the number on your final bill—no surprise add-ons when the water finally swirls away.
We understand that a clear drain isn’t all you’re after; you want peace of mind, too. That’s why every job is backed by courteous techs who lay down protective mats, explain what went wrong, and offer tips to keep pipes flowing freely long after we leave. When Crossville counts on quick relief and honest pricing, HEP turns clogged chaos into free-flowing calm—one pipe at a time.
FAQs
What does “up-front pricing” mean for drain opening services in Crossville?
Up-front pricing means you’ll know the exact cost of your drain opening service before any work begins. After inspecting the clog, our technician will give you a firm, written quote that includes labor, parts, and taxes. The price will not change as long as the scope of work remains the same, so you don’t have to worry about surprise fees when the job is finished.
How quickly can you respond to a clogged drain in the Crossville area?
We offer same-day service for most drain emergencies in Crossville and the surrounding Cumberland County communities. If you call before noon, we can usually be at your door that day. For after-hours or weekend clogs, we provide 24/7 emergency dispatch with transparent, up-front rates.
What types of drains do you service?
Our licensed plumbers can open and clean kitchen sinks, bathroom sinks, tub and shower drains, toilets, floor drains, laundry drains, and main sewer lines. We carry a full range of professional drain-clearing equipment, including cable machines, hydro-jetting units, and camera inspection tools, so we can tackle everything from minor sink clogs to major sewer backups.
Will drain opening damage my pipes or fixtures?
No. We use pipe-safe methods tailored to your plumbing material. For routine clogs, we start with hand augers or medium-duty cable machines that gently break up blockages without scraping pipe walls. For tougher buildups, our hydro-jetting uses a high-pressure water stream that scours the inside of the pipe without chemicals or harsh cutting blades, preserving both PVC and older cast-iron lines.
What if you find a bigger problem, like tree-root intrusion or a broken pipe?
If our camera inspection reveals a structural issue, we’ll show you real-time video and explain your repair options. You’ll receive a separate, itemized up-front quote for any additional work, so you can decide how to proceed. We never perform extra services—or charge extra fees—without your approval.
Do you guarantee your drain opening work?
Yes. Every drain opening in Crossville comes with a written 30-day clog-free guarantee. If the same fixture backs up again within that period under normal use, we’ll return and clear it at no charge. Additional warranties apply to repairs such as pipe replacement or sewer lining, and we’ll outline those in writing before the job begins.