- HEP Plumbing
- Whole-house Carbon Filter

Whole-house Carbon Filter
Whole-house Carbon Filter | Water Purification | Plumbing | Crab Orchard
Imagine turning on any tap in your Crab Orchard home and being greeted by crisp, odor-free water that tastes as pure as a mountain spring. HEP’s whole-house carbon filter seamlessly removes chlorine, sediment, and lingering contaminants before they ever reach your glass, pot, or washing machine. Installed by our certified plumbing pros, this system quietly protects every fixture—no cartridges to juggle and no drop in pressure—just continuous, worry-free water purification for your entire family.
Beyond better flavor, your clean water means softer laundry, longer-lasting appliances, and skin that feels refreshed instead of dry and itchy. We back every installation with honest pricing, courteous service, and a satisfaction guarantee that’s as solid as the carbon block inside the filter. Call HEP today and discover how effortless great water can be in Crab Orchard.
FAQs
What does a whole-house carbon filter do for Crab Orchard’s municipal or well water?
A whole-house carbon filter is installed on your main water line so every tap—kitchen, bath, laundry, and outdoor spigots—receives filtered water. The high-grade activated carbon media adsorbs chlorine, chloramine, pesticides, herbicides, VOCs, and foul tastes and odors commonly detected in Crab Orchard’s water supply. It also traps sediment down to about 5 microns, giving you cleaner, better-tasting water for drinking, cooking, bathing, and laundering.
How often does the carbon media need to be replaced or regenerated?
In most Crab Orchard homes the catalytic carbon cartridge or media bed lasts 5–7 years, or roughly 600,000–1,000,000 gallons, before it loses adsorption efficiency. The exact interval depends on your household size, incoming chlorine/chloramine levels, and water usage. We document your starting water chemistry, estimate projected capacity, and schedule an annual service visit; we’ll test the effluent chlorine level and advise when replacement is truly needed, so you never change media too early or too late.
Will a carbon filter reduce hardness scale or iron staining?
No. Activated carbon is excellent for chemical contaminants and taste/odor removal, but it does not soften water or remove dissolved minerals like calcium, magnesium, or ferrous iron. If you have hardness above 7 gpg or iron above 0.3 ppm—common in some Crab Orchard wells—our technicians may recommend pairing the carbon unit with a water softener or iron filter for complete protection. We offer bundled systems that integrate seamlessly on the same plumbing manifold.
What maintenance is required from the homeowner?
Day-to-day maintenance is minimal. The system automatically backwashes (if you choose a tank-style unit) to re-level the media and flush trapped sediment. All you need to do is: 1) replace the 5-micron sediment pre-filter every 6–12 months, 2) keep the bypass valves clear and accessible, and 3) schedule our free annual inspection so we can test water quality, verify flow rates, and check control valve settings. The visit takes about 30 minutes and gives you a written report.
How is the system installed and how much space will I need?
Our plumber installs the carbon filter at the point where water enters your home—usually in the basement, crawlspace, or utility closet near the pressure tank or water meter. A typical tank-style unit stands 9–13 inches in diameter and 48–54 inches tall; we ask for about 18 inches of clearance on all sides for servicing. Installation includes a bypass loop, shut-off valves, a drain connection for backwash, and if desired, a stainless-steel flex hose kit for seismic protection. Most jobs are finished in 2–3 hours with water downtime under 30 minutes.
What is the cost and what warranty do you provide?
For a household of up to four bathrooms, a turnkey whole-house carbon system—including plumbing labor, sediment pre-filter, bypass valves, and first year of service—typically ranges from $1,450 to $2,100 in Crab Orchard. Larger flow-rate or catalytic carbon upgrades add about 10-15%. We register every unit with a 10-year tank warranty, 7-year control valve warranty, and a 1-year workmanship guarantee. Because carbon media is a consumable, its replacement is not covered, but we offer discounted media refills and service plans for our customers.