- HEP Plumbing
- High-efficiency Softener

High-efficiency Softener
High-efficiency Softener | Water Purification | Plumbing | Crab Orchard
Enjoy the taste, feel, and peace of mind that come from crystal-clear water right at home in Crab Orchard. HEP’s high-efficiency softener plumbing system strips out hardness minerals while using up to 50% less salt and water than standard units, giving you silk-smooth showers, spotless glassware, and appliances that last longer. Paired with advanced filtration media, our solution tackles sediment, chlorine, and even stubborn odors—so every faucet flows with purity you can trust.
From professional installation to ongoing maintenance, HEP’s local team handles every step with small-town courtesy and big-city expertise. We calibrate each unit to your household’s exact usage, maximizing savings and ensuring consistent water purification performance year after year. Ready to experience the softer side of life? Schedule your free Crab Orchard home assessment today and see why neighbors count on HEP for reliable, intelligent water purification solutions.
FAQs
What is a high-efficiency water softener and how does it differ from a conventional softener?
A high-efficiency (HE) water softener uses advanced metered controls and fine-tuned resin beds to regenerate only when necessary and with the minimum amount of salt and water. Traditional softeners regenerate on a fixed schedule, whether or not the resin is exhausted, wasting resources. With an HE unit, you typically see 20-50 % less salt use and up to 65 % less wastewater discharge while still delivering the same soft water quality.
Why is water softening and purification important for homes and businesses in Crab Orchard?
Municipal and well sources around Crab Orchard contain hardness minerals averaging 8–12 grains per gallon, plus trace iron and occasional sediment. Hard water leaves scale inside pipes, water heaters, and commercial equipment, increasing energy bills and shortening appliance life. A high-efficiency softener removes calcium and magnesium ions that cause scale, while optional purification stages (carbon, sediment, or UV) address chlorine, odors, and microbial contaminants. The result is longer equipment life, lower detergent use, and better-tasting water for cooking and drinking.
How much water and salt can I expect to save with a high-efficiency softener?
Savings depend on household size and water usage, but our Crab Orchard customers typically report: • Salt reduction: 350–600 lb per year compared with timer-based softeners (about 30–50 %). • Water savings: 2,000–4,000 gallons annually because the unit regenerates only when the resin bed is truly exhausted. These savings translate into lower operating costs and a smaller environmental footprint.
Will a softener remove other contaminants like iron, sulfur, or bacteria from Crab Orchard’s water?
A water softener is designed primarily to exchange hardness minerals for sodium or potassium ions. Light iron (≤2 ppm) is often removed incidentally, but higher iron, sulfur (rotten-egg odor), manganese, or bacterial contamination require additional treatment such as an iron filter, activated carbon, or UV disinfection. Our technicians can test your water free of charge and recommend a bundled system that integrates a high-efficiency softener with the right pre- or post-filters for complete purification.
What is involved in installing a high-efficiency softener in my existing plumbing system?
1. Site inspection: We assess incoming water line size, drain access, and electrical availability. 2. Bypass and valve installation: A bypass valve is added so you can isolate the softener for service. 3. Unit placement: The softener and brine tank need a level floor, typically near the pressure tank or water heater. 4. Plumbing connections: We tie the softener into the main line using PEX, copper, or CPVC and route a drain line to a floor drain or utility sink per local code. 5. Programming & startup: The control head is programmed for your hardness level, family size, and preferred regeneration time. Most residential installations in Crab Orchard are completed in 3–4 hours and come with city permit compliance if required.
How do I maintain my softener and what ongoing costs should I expect?
Routine upkeep is minimal: • Salt refills: Add pellet salt when the brine tank is half full—about one 40-lb bag per month for a four-person household. • Annual check-up: We test hardness, sanitize the brine tank, and clean the venturi or injector. • Resin life: High-quality resin typically lasts 12–15 years. Expected annual cost breakdown: • Salt: $70–$120 • Annual service visit: $85–$110 (optional but recommended) • Electricity: Under $10 Following these guidelines keeps your system performing efficiently and protects your investment.