Transparent Pricing
Transparent Pricing | Tankless Water Heater Install | Plumbing | Crab Orchard
Imagine never running out of hot water again in your Crab Orchard home. HEP’s licensed plumbers specialize in tankless water heater install services that bring you on-demand comfort, a smaller footprint, and lower energy bills—without surprise costs. From the first call to the final test, you’ll know exactly what you’re paying for, thanks to our upfront, itemized quotes and friendly techs who explain every option in plain English.
We remove the guesswork, handle all permitting, and back our work with industry-leading warranties, so you can relax and enjoy endless hot water within hours. Ready to upgrade? Schedule today and experience why Crab Orchard homeowners trust HEP for honest plumbing solutions that fit every budget.
FAQs
What is included in your transparent pricing for a tankless water heater installation in Crab Orchard?
Our up-front, flat-rate price covers the entire project: the tankless water heater unit, all required venting and gas line materials, labor, removal and disposal of your old water heater, any standard plumbing fittings, start-up and commissioning, and a walkthrough of the system’s operation. You’ll also see line-item costs for optional add-ons (such as water softeners or recirculation pumps) so you can decide what best fits your needs without surprise fees later.
How do you calculate the final cost before any work begins?
A licensed plumber visits your home, inspects the existing gas, water and venting setup, measures run lengths, and checks code requirements. Using a standardized price book, we enter those measurements into our software, which instantly generates a fixed quote that you can review on-site or by email. Because every component is priced ahead of time—labor hours, materials and permit fees—you’ll know the exact total before you sign off. The price will not change unless you request additional work beyond the agreed scope.
Do I need permits or inspections for a tankless water heater in Crab Orchard, and are they included?
Yes. Tennessee state plumbing code (and most local jurisdictions) require a mechanical/plumbing permit and a final inspection for any water-heater replacement that involves gas or venting alterations. We handle the paperwork, schedule the inspection, and meet the inspector; the permit fee is already built into our quoted price. This ensures your installation is code-compliant and protects your equipment warranty and homeowner’s insurance.
How long will the installation take from start to hot water?
In most Crab Orchard homes, a straightforward replacement takes 4–7 labor hours: 1 hour for draining and removing the old tank; 2–3 hours to hang the new unit, run water, gas, and vent lines; 1 hour for system flushing, gas-pressure testing, and leak checks; and 30–60 minutes for programming and homeowner orientation. If we must relocate the heater or upgrade your gas meter, we’ll advise you during the quote visit and schedule the additional work, which can extend the project to a full day.
Which brands and efficiency levels do you install, and what warranties are provided?
We are factory-trained dealers for Rinnai, Navien, and Noritz, offering high-efficiency (up to 0.96 UEF) condensing and non-condensing models in both natural gas and propane. Manufacturer warranties range from 15 years on the heat exchanger, 5 years on parts, and 1 year on labor. Because we are certified installers, registering your unit through us automatically upgrades the labor coverage to 5 years at no extra cost.
What maintenance will my new tankless water heater need, and do you offer service plans?
Tankless units require an annual descaling/flush in areas with moderate to hard water, along with filter cleaning and a safety inspection. We offer two service options: (1) One-time maintenance at a flat rate with transparent pricing, or (2) an annual service plan that includes the flush, a plumbing system health check, and priority scheduling. Routine maintenance keeps energy efficiency high, prevents error codes, and is required to maintain the manufacturer’s warranty.