- HEP Plumbing
- Water Heaters

Water Heaters
Water Heaters | Commercial Plumbing | Plumbing | Crab Orchard
When a hotel tower’s booster pumps falter or a restaurant’s kitchen runs out of hot water in the middle of the lunch rush, Crab Orchard businesses call HEP. Our licensed technicians install, repair, and maintain high-capacity water heaters and recirculation systems that keep every tap flowing reliably. From energy-saving tankless arrays to rugged storage‐tank units, we match the right equipment to your usage, budget, and space—then back it with 24/7 emergency response and transparent pricing.
Beyond water heater expertise, we bring decades of commercial plumbing experience to every job site. Count on us for precise pipe sizing, code-compliant gas lines, preventive maintenance plans, and seamless coordination with general contractors. With HEP on the clock, your operation stays open, your customers stay comfortable, and you stay focused on business instead of boilers.
FAQs
What types of commercial water heaters do you install and service in Crab Orchard?
Our team handles the full spectrum of commercial water-heating equipment, including high-efficiency gas and electric tank-type units, tankless/on-demand systems, heat-pump water heaters, and large-capacity boilers with storage tanks. Whether your facility uses a 50-gallon light-service heater for a small office or a multi-boiler cascade capable of producing thousands of gallons per hour for a hotel or manufacturing plant, we can size, install, maintain, and repair it.
How quickly can you respond to a commercial water-heater emergency or outage?
Because hot water is critical to business operations, we provide 24/7 emergency service throughout Crab Orchard and greater Cumberland County. A licensed commercial plumber is dispatched as soon as your call is logged—typically within 60–90 minutes for most locations in town. Our service vehicles carry common replacement parts, temporary booster heaters, and diagnostic equipment so we can minimize downtime and keep your business in compliance and operating safely.
What size and capacity water heater does my business need?
Proper sizing depends on peak demand, flow rates, fixture count, and the nature of your operation. Restaurants, healthcare facilities, and laundries have very different hot-water usage profiles. We perform an on-site load calculation that factors in incoming water temperature, desired outlet temperature, recovery rate, and simultaneous usage. From there we recommend the optimal tank volume or BTU input—and, when appropriate, staged or modular systems—to ensure you never run out of hot water while avoiding excess energy costs.
How often should a commercial water heater be maintained or flushed?
We recommend a comprehensive maintenance visit at least once a year, and twice a year for hard-water areas or high-demand systems. Service includes sediment flushing, anode-rod inspection, burner or element cleaning, temperature-pressure relief valve testing, and verification of venting and gas pressures. Routine maintenance extends equipment life, maintains efficiency, reduces the risk of legionella, and keeps you compliant with state and local health codes.
Can you retrofit energy-efficient water-heating solutions into an existing building?
Absolutely. Many Crab Orchard businesses are lowering operating costs by upgrading to condensing gas units, high-efficiency electric heat-pump models, or hybrid systems that integrate solar pre-heat. We handle everything from the initial energy audit to removal of old equipment, piping modifications, condensate management, and integration with building-automation systems. Rebates and tax incentives may also be available, and we’ll help you secure them.
Do you assist with permits and code compliance for commercial water-heater installations in Crab Orchard?
Yes. Commercial water-heater installations must meet Tennessee Mechanical & Plumbing Codes as well as local Crab Orchard ordinances. We prepare all permit applications, coordinate inspections, and ensure that gas sizing, venting, backflow prevention, seismic bracing, and accessibility requirements are fully met. You receive a code-compliant installation and documented proof for your insurance and regulatory records.