Emergency Leak Detection

HEP PlumbingEmergency Leak Detection

Emergency Leak Detection | Plumbing | Cowan

When water starts dripping where it shouldn’t, every second counts. HEP’s rapid-response team races across Cowan with advanced acoustic sensors, thermal imaging, and years of local know-how to pinpoint hidden leaks before they turn into major headaches. From burst pipes behind walls to sneaky slab leaks underfoot, our licensed specialists zero in on the problem, explain your options in plain English, and get repairs underway—often on the very same visit.

Homeowners and businesses trust us because we treat every call like a true emergency, arriving fully stocked and ready for anything. No mess left behind, no surprise fees, just honest workmanship backed by a satisfaction guarantee. Save your walls, floors, and wallet; call HEP for leak detection and master-level plumbing that brings peace of mind back to your property.

FAQs

How can I tell if I have a hidden water leak in my Cowan property?

Common warning signs include unexplained spikes in your water bill, damp or musty odours, the sound of running water when all taps are off, stained walls or ceilings, and unusually green or soggy patches in the yard. If you notice any of these indicators, it’s best to call our Cowan emergency leak detection team promptly to prevent structural damage and mould growth.

What should I do while waiting for an emergency plumber if I suspect a burst pipe?

First, locate your main water shut-off valve—usually found near the water meter—and turn it clockwise to stop the flow. Next, switch off electricity in affected areas if water is near power points. Open taps to drain residual water and relieve pressure, then collect any leaking water in buckets to minimise damage. Finally, phone our 24/7 Cowan hotline and provide details so our plumber arrives with the right equipment.

How fast can your team reach my home or business in Cowan for leak detection?

Because we have technicians based in and around the Hornsby Shire, our average response time to Cowan addresses is 30–60 minutes, day or night. We dispatch the nearest fully equipped vehicle via GPS tracking as soon as your call is logged, ensuring rapid arrival even during peak traffic or severe weather.

What technology do you use to locate leaks without tearing up my property?

We combine several non-invasive techniques, including acoustic listening devices that detect the sound frequency of escaping water, thermal imaging cameras that highlight temperature differences, tracer gas that safely pinpoints micro-leaks, and moisture meters that map dampness inside walls and floors. These tools let us pinpoint the exact leak location with minimal or no demolition.

Will leak detection damage my walls, floors, or garden?

In most cases, no. Our advanced diagnostic tools allow us to identify leaks behind surfaces so precisely that only a small access point—if any—is needed for repairs. We strive for a ‘locate first, repair second’ approach that saves you from large-scale excavation or wall removal, reducing restoration costs and time.

Are emergency leak detection and repair costs covered by insurance?

Many home and business insurance policies cover sudden water damage and the associated leak detection costs, but coverage varies. We can supply detailed written reports, photos, and invoices that insurers typically require. It’s wise to contact your insurer as soon as the leak is discovered, and we’re happy to liaise directly with them to streamline your claim.

HEP Plumbing
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(423) 228-7696