Hidden Leaks

HEP PlumbingHidden Leaks

Hidden Leaks | Emergency Plumbing | Plumbing | Cowan

When water appears where it shouldn’t—or worse, when it vanishes into walls and floors—every second matters. HEP’s Hidden Leaks Plumbing is the rapid-response team Cowan residents rely on for emergency plumbing that pinpoints unseen ruptures before they become disasters. Armed with thermal imaging, acoustic sensors, and years of local know-how, our licensed specialists find the source fast, isolate the damage, and restore your home’s safety without tearing half of it apart.

Day or night, a single call dispatches a fully equipped van stocked with replacement pipes, fittings, and high-pressure jetting tools. We’ll shut down the leak, clear the mess, and leave you with a transparent report (and fair, up-front pricing) so you can breathe easy again. Choose HEP’s Hidden Leaks Plumbing to turn panic into peace of mind—because in Cowan, help is already around the corner.

FAQs

How can I tell if I have a hidden water leak in my Cowan home or business?

Common indicators include an unexpected spike in your water bill, damp or discoloured spots on walls or ceilings, persistent mildew or mould, a musty odour, warm patches on floors (from hot-water line leaks), or the sound of running water when all taps are off. If you notice any of these signs, it’s best to contact our Cowan emergency leak team right away for a professional assessment.

What should I do while waiting for an emergency plumber if I suspect a hidden leak?

First, turn off your property’s main water supply to minimise damage. If you can safely locate and shut off the isolation valve near affected fixtures, do so as well. Switch off electrical circuits in areas that appear wet, and move valuables away from damp zones. Then call our 24/7 Cowan hotline so we can dispatch a licensed technician immediately.

How quickly can your plumber reach my Cowan property in an emergency?

Our on-call technicians are stationed around the Upper North Shore, including Cowan, and aim to arrive within 60 minutes—often sooner depending on traffic and time of day. When you call, we’ll give you a real-time ETA and keep you updated until we’re on site.

What leak-detection technologies do you use to locate hidden leaks?

We combine acoustic listening devices, thermal imaging cameras, tracer-gas detection, and moisture mapping to pinpoint leaks behind walls, under slabs, and in buried pipework without unnecessary demolition. Using this non-invasive equipment lets us locate the exact source and develop a targeted repair plan, saving time and reducing restoration costs.

Will walls or floors need to be removed to fix a hidden leak?

In many cases, no. Our non-destructive detection gear helps us isolate the leak so we can perform spot repairs through minimal access points, such as small ceiling cut-outs or tile lifts. If a section of wall or slab must be opened, we’ll explain why, keep the opening as small as possible, and coordinate any patching or reinstatement work so your property is restored quickly.

Are emergency leak detection and repairs covered by insurance?

Most home and commercial building policies cover sudden and accidental water damage, including the cost of locating and repairing hidden leaks. We can supply detailed reports, photos, and invoices that insurers typically require. Because policies vary, we recommend reviewing your Product Disclosure Statement or speaking with your insurer for confirmation. Our team can assist with the paperwork to streamline your claim.

HEP Plumbing
Book Online
(423) 228-7696