- HEP Plumbing
- Gas Leak

Gas Leak
Gas Leak | Emergency Plumbing | Plumbing | Cowan
When the sharp scent of gas creeps into your Cowan home, every second counts. HEP’s licensed, local plumbers arrive fast—fully equipped to pinpoint leaks, secure the line, and restore safety before minor seepage turns into a major hazard. From urgent isolation of faulty fittings to complete pipe replacement, we handle the whole job on-site, day or night, so you can breathe easy.
Our 24/7 emergency plumbing team combines cutting-edge detection technology with decades of hands-on experience, ensuring precise, code-compliant repairs that last. Call HEP now, and get the rapid response, transparent pricing, and neighbourly service Cowan families have trusted for years.
FAQs
How can I tell if I have a gas leak in my Cowan home?
Common signs include a sulphur or “rotten-egg” smell, hissing sounds near pipe joints or appliances, unexplained increases in your gas bill, wilting indoor plants, or feelings of dizziness and nausea when you’re inside. If you notice any of these indicators, treat it as an emergency and follow the safety steps below.
What should I do immediately if I suspect a gas leak?
1) Turn off all gas appliances and, if it is safe, switch the gas off at the meter or LPG cylinder. 2) Open doors and windows to ventilate the area. 3) Do NOT use electrical switches, matches, lighters, or phones inside the property. 4) Evacuate everyone to a safe distance. 5) Call our 24/7 emergency gas plumbing line from outside the building on 000 if the leak is severe or on our local number for rapid assistance in Cowan. Our licensed gas fitters will arrive with specialised detection equipment and make the area safe.
Are your emergency gas plumbers available 24/7 in Cowan?
Yes. We have a dedicated emergency response team on call day and night, including weekends and public holidays. Because we’re based near Cowan, our average response time within the suburb and surrounding Upper North Shore areas is typically 60 minutes or less.
Do you service both natural gas and LPG systems?
Absolutely. Our plumbers are fully licensed gas fitters trained to install, test, repair, and replace both natural gas (mains) and LPG installations. We carry spare parts for most major appliance brands and pipe sizes so we can perform on-the-spot repairs wherever possible.
Will you need to shut off my gas for the entire house and how long will repairs take?
For safety, we will isolate the affected section—or, if necessary, the whole supply—while we test and repair the leak. Minor leaks at an appliance connection can often be fixed within an hour and the gas restored immediately after passing a pressure test. More complex pipework repairs may require several hours, but we always aim to minimise downtime and keep you informed throughout the process.
How much does an emergency gas leak repair cost and do you offer upfront pricing?
We charge a fixed call-out fee for emergency attendance in Cowan, which covers travel and initial safety checks. After locating the leak, our plumber will give you an upfront, itemised quote before any repair work begins. Pricing depends on factors such as leak location, pipe material, and parts required, but most residential repairs fall between $220 and $660. We accept major credit cards and provide digital compliance certificates on completion.