Preventive Maintenance Programs
Preventive Maintenance Programs | Commercial Plumbing | Plumbing | Cowan
When Cowan businesses can’t afford a surprise leak, clog, or failed backflow device, they turn to HEP’s preventive maintenance programs. Our licensed technicians map every inch of your commercial plumbing system, create a tailored inspection schedule, and fine-tune everything from pressure regulators to grease traps before small issues become costly shutdowns. Detailed digital reports, priority scheduling, and water-saving recommendations keep your building running smoothly—and your budget in check.
With HEP on your side, you gain predictable operating costs, documented compliance for health and safety codes, and the confidence that 24/7 emergency support is just a call away. Discover how proactive care outperforms reactive repairs and let us design a maintenance plan that fits your facility, your hours, and your future growth. Call today, and keep Cowan flowing.
FAQs
What is included in your commercial plumbing preventive maintenance program for businesses in Cowan?
Our program is a comprehensive, scheduled service that covers all critical plumbing assets in your facility. It typically includes: end-to-end inspections of incoming water lines, backflow prevention devices, and isolation valves; testing of hot-water heaters and tempering valves; CCTV camera scoping of sewer and storm-water lines; cleaning and descaling of high-use drains; checking pumps, grease traps, RPZ devices, and fire-hydrant feeds; water-pressure and leak testing; and a written condition report with photographs and repair recommendations.
Why is preventive maintenance so important for commercial properties in Cowan?
Cowan’s mix of bushland surrounds and older infrastructure means tree-root intrusion, galvanised pipe corrosion and seasonal storm events are common. Regular maintenance spots minor issues before they escalate into costly shutdowns, protects your stock and equipment from water damage, and keeps you compliant with Sydney Water and Hornsby Shire Council regulations. In most cases, clients recover the cost of a yearly plan by avoiding just one emergency call-out or insurance excess.
How often will you visit my site, and can the schedule be customised?
Service frequency depends on the size, age, and usage of your plumbing system. Most offices and light-industrial sites in Cowan opt for bi-annual visits (every six months), while hospitality venues and aged-care facilities often require quarterly servicing. We create a site-specific maintenance calendar that works around your operating hours—after-hours or weekend visits are available at no extra labour surcharge for plan customers.
Will preventive maintenance help me meet legal and safety compliance requirements?
Yes. NSW Work Health & Safety legislation and Sydney Water’s trade-waste, backflow-prevention, and thermostatic mixing-valve (TMV) rules all mandate regular testing and record keeping. Our technicians are licensed to perform backflow testing, TMV calibration, and RPZ certification. Every visit includes digital compliance certificates and a cloud-based logbook, which you can present during council or insurance audits.
What does the program cost and do you offer fixed-price agreements?
Pricing is based on the number of fixtures and the complexity of your site. For most small-to-medium Cowan businesses, plans start from $195 per visit, fully itemised and tax-deductible. We offer 12-, 24-, and 36-month fixed-price agreements, which lock in labour and call-out rates, protect you from inflation, and can be cancelled with 30 days’ notice if you’re not satisfied.
If something breaks between scheduled visits, do I still have to pay emergency call-out fees?
Preventive maintenance customers receive priority 24/7 emergency response with zero call-out fee in the Cowan area. You only pay standard labour and materials, and in many cases we can apply the labour cost toward your next scheduled service. This benefit alone often offsets the entire annual maintenance fee for businesses that have previously relied on break-fix plumbing services.