- HEP Plumbing
- Full Plumbing Systems

Full Plumbing Systems
Full Plumbing Systems | Commercial Plumbing | Plumbing | Cowan
From bustling restaurants on Tennessee Avenue to the logistics hubs along U.S. 41A, Cowan businesses trust HEP’s full plumbing systems team to keep water flowing and operations running smoothly. Our licensed technicians arrive with fully stocked trucks, advanced leak-detection equipment, and the experience to tackle everything from grease-trap installs to high-capacity water heater replacements. We understand that downtime costs money, so we work around your schedule, secure permits, and finish the job right the first time—leaving your crew free to focus on customers, not clogged drains.
Whether you’re planning a ground-up build or need an emergency repair at 2 a.m., HEP delivers end-to-end commercial plumbing solutions: design, installation, backflow prevention, hydro-jetting, and ongoing maintenance all handled by one responsive team. Pair that with transparent pricing and a rock-solid workmanship warranty, and you’ve got a partner who treats your property as carefully as our own. Call today and discover why Cowan counts on HEP to keep its businesses in the flow.
FAQs
What types of commercial plumbing services do you provide in Cowan?
Our full-service team covers every aspect of commercial plumbing. We handle new plumbing system design and installation, scheduled and emergency repairs, hot-water plant upgrades, drain and sewer diagnostics, hydro-jet cleaning, grease-trap and trade-waste management, backflow prevention, thermostatic mixing valve (TMV) testing, gas line installation, and water-saving retrofits. Whether you operate an office block, café, industrial facility, or retail store, we have the expertise and equipment to keep your entire plumbing system compliant and running efficiently.
Do you service all kinds of commercial properties or only large sites?
We work with commercial premises of every size in Cowan and the surrounding Upper North Shore. Our client list ranges from small restaurants and medical suites to multi-storey office complexes, schools, and light-industrial workshops. Because our plumbers hold endorsements for backflow, TMV, and high-risk work, we can legally and safely service specialised installations such as commercial kitchens, childcare centres, and aged-care facilities.
How fast can you attend an emergency plumbing problem?
We operate a true 24/7 rapid-response service. Calls received after hours are routed directly to an on-call licensed plumber who can generally be on-site in Cowan within 1 hour. Our vans carry critical replacement parts, leak-detection gear, jetting units, and CCTV cameras, so most emergencies—burst pipes, blocked drains, gas leaks, or failed hot-water plants—are stabilised on the first visit. Detailed follow-up repairs are scheduled at a time that minimises disruption to your business.
Are your plumbers licensed, insured, and up to date with NSW commercial plumbing codes?
Yes. Every technician is fully licensed by NSW Fair Trading and undergoes annual continuing-education courses that cover the latest revisions to the Plumbing Code of Australia (PCA), AS/NZS 3500, and Sydney Water requirements. We carry $20 million public liability and workers-compensation insurance. You receive a Certificate of Compliance (COC) on completion of any regulated work, guaranteeing that it meets all statutory obligations.
Can you work outside normal trading hours to avoid downtime for my business?
Absolutely. We routinely schedule night, early-morning, and weekend work to accommodate retail, hospitality, and manufacturing clients who cannot afford operational interruptions. Before we start, you’ll receive a detailed work plan and timetable. Our plumbers arrive with sound-dampening tools and temporary water-cutoff systems so we can complete the task quietly and safely while your staff or customers are off-site.
Do you offer preventative maintenance plans, and what do they include?
Yes—proactive maintenance is the most cost-effective way to protect commercial plumbing assets. After an initial audit, we develop a customised schedule that can include quarterly or semi-annual inspections, pressure testing, water-usage reporting, hot-water plant servicing, TMV and backflow testing, roof and stormwater drain cleaning, grease-trap pump-outs, and CCTV drain surveys. All visits are documented with digital reports and asset registers so you have clear evidence of compliance and can budget accurately for future upgrades.