Complimentary Water Testing
Complimentary Water Testing | Water Purification | Plumbing | Cosby
Living in Cosby means enjoying crisp mountain air—make sure the water in your home is just as refreshing. HEP’s local plumbing experts will come out for a complimentary water test, revealing hidden contaminants in minutes and explaining what they mean for your family’s health, appliances, and even the taste of your morning coffee. No pressure, no jargon—just clear answers and friendly faces from a team that’s been serving East Tennessee for decades.
If your test shows room for improvement, our licensed plumbers design and install custom water purification solutions tailored to Cosby’s unique water profile. Imagine longer-lasting fixtures, spotless glassware, and pure, great-tasting water straight from every tap—all backed by HEP’s rock-solid warranties and 24/7 support. Schedule your free test today and discover how simple it is to turn on peace of mind with every twist of the faucet.
FAQs
Why should I have my water tested in Cosby?
Cosby residents draw water from a mix of private wells and the municipal supply, both of which can experience quality changes over time. Seasonal runoff from the Great Smoky Mountains, aging plumbing, and agricultural activity can introduce hardness minerals, iron, sulfur, or even bacteria into your water. A professional test identifies these issues early, protects your family’s health, and prevents costly damage to pipes, fixtures, and appliances.
What does your complimentary water test include?
Our no-cost test checks for the contaminants and conditions most frequently found in the Cosby area: total hardness, iron, manganese, pH, total dissolved solids (TDS), chlorine or chloramine (if you are on city water), sulfur odor, turbidity, and indications of bacteria. If your home is on a private well, we can also screen for nitrates and recommend further lab testing for coliform bacteria and heavy metals if necessary. Results are presented on-site so you know exactly what’s in your water before we leave.
How is the sample collected and how long does the test take?
A certified water specialist comes to your home, draws a sample from your kitchen or outdoor spigot, and performs most analyses right in front of you using calibrated field kits and digital meters. The in-home portion usually takes 30–45 minutes. If lab confirmation is required for bacteria or heavy metals, we package the sample and overnight it to our partner laboratory; those results are typically available within 3–5 business days at no charge to you.
What common water quality issues do you find in Cosby?
We frequently see moderate to high hardness (6–15 grains per gallon), elevated iron that causes reddish stains, sulfur compounds that create a “rotten-egg” odor, low pH that corrodes copper piping, and occasional bacterial contamination in private wells after heavy rains. While lead is less common, it can leach from older solder and brass fixtures, so we always screen for it when homes were built before 1986.
If problems are found, what water purification options do you recommend?
After reviewing your results, we match solutions to the specific contaminants and your household’s water usage. Options include high-efficiency ion-exchange water softeners for hardness and iron, catalytic carbon or KDF systems for chlorine/chloramine removal, air-injection oxidizing filters for sulfur odors, ultraviolet (UV) disinfection for bacteria, and reverse osmosis (RO) drinking water units for lead, nitrates, and other dissolved impurities. All equipment is sized to your plumbing, warrantied, and available with affordable purchase or rental plans.
Is the complimentary water test truly free and is there any obligation?
Yes. The test, on-site consultation, and written results are 100 % free. There is no trip fee, no hidden lab charge, and absolutely no obligation to purchase equipment. Our goal is to educate Cosby homeowners about their water and offer solutions only if they are needed and desired. You’ll never experience high-pressure sales tactics—just clear information so you can make an informed decision.