- HEP Plumbing
- Pipe Bursts

Pipe Bursts
Pipe Bursts | Emergency Plumbing | Plumbing | Cosby
When a frozen line cracks or an outdated joint finally gives way, the rush of water can feel overwhelming—but help is only minutes away. HEP’s seasoned technicians live right here in Cosby, so they can navigate mountain roads and neighborhood streets fast, arriving with leak-locating gear, pipe cutters, and replacement fittings in hand. We isolate the break, shut down the flow, and start repairs on the spot, keeping damage—and downtime—to a minimum.
Our around-the-clock emergency plumbing service is backed by transparent pricing and the promise that we don’t leave until your water is safely contained and your home is back on track. From copper re-soldering to PEX reroutes and pressure-testing, we stand behind every repair with HEP’s satisfaction guarantee. When pipes burst in Cosby, one call to HEP turns chaos into calm.
FAQs
What should I do immediately after discovering a burst pipe in my Cosby home?
First, shut off your property’s main water valve to stop the flow of water. If the valve is difficult to locate, look near the water meter or where the main supply line enters your home. Next, switch off electricity in any affected area if water is near outlets or appliances. Once the situation is safe, call our 24/7 emergency plumbing line so we can dispatch a technician. While you wait, open taps to relieve pressure and use towels or buckets to contain pooling water.
How fast can your emergency plumbers reach me in Cosby?
Our on-call teams are strategically based throughout Cocke County, allowing us to reach most addresses in Cosby within 45–60 minutes, day or night. During severe weather or county-wide events, we provide real-time ETAs when you call, and we stay in contact until our plumber is on-site.
Will shutting off the water stop all damage from a burst pipe?
Turning off the main valve is the critical first step, but residual water will likely remain in the pipe and the affected area. To minimize ongoing damage, drain the system by opening cold and hot taps, flush toilets, and, if safe, run any fixtures located on lower floors. Quick professional intervention is still required to repair the break, dry structural materials, and check for hidden leaks or mold growth.
Do you repair and winterize frozen pipes to prevent future bursts?
Yes. We thaw safely frozen lines, assess for cracks, and complete permanent repairs or repiping if needed. After fixing the immediate issue, we can insulate exposed plumbing, install heat tape, and recommend preventive measures such as leaving taps dripping during deep freezes. Our winterization service is available both as an emergency call-out and a scheduled maintenance visit.
Can you help with insurance claims for water damage from a burst pipe?
Absolutely. Most homeowner policies in Tennessee cover sudden, accidental water damage. Our team documents the break, provides detailed repair invoices, and photographs affected areas. We can meet adjusters on-site and supply moisture-mapping reports so you receive the maximum entitled reimbursement for plumbing repairs and property restoration.
How much does emergency burst pipe repair cost in Cosby?
Costs vary depending on pipe material, location (behind walls vs. crawl space), and the extent of water damage. We charge a flat emergency dispatch fee, followed by transparent, itemized pricing for labor and parts before we begin work. Typical repairs run between $250 and $900, while extensive repiping or structural drying may be higher. We accept major credit cards, offer financing, and never add hidden after-hours surcharges.