- HEP Plumbing
- Water-heater Rescue

Water-heater Rescue
Water-heater Rescue | Commercial Plumbing | Plumbing | Cosby
When a water heater sputters out at your restaurant, lodge, or storefront in Cosby, every minute without hot water costs you comfort and revenue. HEP’s Water-Heater Rescue team rushes in with factory-trained technicians, fully stocked trucks, and a passion for problem-solving that gets you back in business fast. From pinpoint diagnostics to expert repairs or same-day replacements, we handle gas, electric, and tankless systems of every size, all backed by transparent pricing and rock-solid warranties.
Our specialists know that true commercial plumbing excellence is equal parts craftsmanship and courtesy. That’s why we schedule around your peak hours, protect your property with meticulous cleanup, and file all code-compliance paperwork so you don’t have to. Whether you manage a single storefront or an entire complex, HEP delivers reliable hot water—and peace of mind—so you can focus on running your Cosby business.
FAQs
What types of commercial water heaters do you service in Cosby?
Our Water-Heater Rescue team is certified to install, repair, and maintain all major commercial water-heater technologies used in Cosby, including high-capacity gas and electric storage tanks, tankless/on-demand systems, heat-pump water heaters, and indirect water heaters tied into boiler systems. We also work on hybrid configurations and specialty units such as circulating loop heaters found in hotels, restaurants, schools, and manufacturing plants.
Do you offer emergency water-heater repairs for businesses, and how quickly can you arrive?
Yes. We provide 24/7 emergency response throughout Cosby and the surrounding Jefferson and Cocke County industrial corridors. A licensed commercial plumber is typically dispatched within 60 minutes of your call, and stocked service trucks carry the most common commercial-grade thermostats, gas valves, elements, circulators, and gaskets so we can complete many repairs on the first visit.
What are the most common causes of commercial water-heater failure?
In Cosby’s hard-water region, scale buildup on heating elements and heat exchangers is the leading culprit, followed by faulty temperature-pressure relief (TPR) valves, worn anode rods, and premature gasket failure due to high operating temperatures. Gas units may experience thermocouple or ignition-control failure, while electric models often suffer from element burnout. Annual inspections and descaling can prevent 70–80 % of these breakdowns.
How can I reduce energy costs associated with my building’s hot-water demand?
Our plumbers perform energy audits to size heaters properly, recommend high-efficiency condensing or heat-pump units, add programmable mixing valves, and install recirculation pumps with motion sensors or timers to curtail standby losses. We also insulate supply lines to meet Tennessee’s IECC requirements. Many Cosby businesses recoup the upgrade cost within 2–4 years through lower utility bills and TVA rebate programs.
What preventative-maintenance program do you offer for commercial clients?
We tailor quarterly or bi-annual service plans that include full system flushing, descaling, anode-rod inspection/replacement, combustion analysis for gas units, electrical-connection torque checks, safety-valve testing, and official log documentation for health-department or insurance audits. Clients receive priority scheduling, discounted parts, and extended labor warranties on all covered equipment.
Will my new commercial water heater meet local codes and safety regulations?
Absolutely. Our installations comply with the latest International Plumbing Code (IPC), National Fuel Gas Code (NFPA 54), ASME safety standards, and the State of Tennessee mechanical and energy codes. We pull all necessary Cosby municipal permits, coordinate inspections, and provide signed documentation certifying pressure-relief, backflow-prevention, and seismic-anchoring requirements so your facility remains fully code-compliant and insurable.