- HEP Plumbing
- Maintenance Plans

Maintenance Plans
Maintenance Plans | Commercial Plumbing | Plumbing | Cosby
Running a restaurant, motel, or manufacturing floor in Cosby leaves no room for leaky pipes or surprise shutdowns. HEP’s maintenance plans give your operation a predictable, on-call partner for every faucet, backflow preventer, and water heater in the building. Our licensed technicians learn the quirks of your property, schedule inspections around peak business hours, and generate easy-to-read reports so you can budget repairs before a drip ever reaches the sales floor.
Choose monthly, quarterly, or annual visits and we’ll handle proactive drain cleaning, water-pressure testing, valve lubrication, and priority 24/7 dispatch when an emergency strikes. With HEP’s commercial plumbing maintenance, you keep health-code inspectors happy, guests comfortable, and your bottom line protected—all while knowing a trusted local crew is already on the way whenever you need them.
FAQs
What does your commercial plumbing maintenance plan in Cosby include?
Our maintenance plan is a comprehensive service package designed for offices, restaurants, warehouses, schools, and other commercial facilities in Cosby. It covers scheduled inspections of all visible supply and waste lines, water heaters, backflow preventers, pumps, valves, and fixtures. We also perform drain line camera checks, water-pressure testing, safety valve calibration, water heater flushing, and minor adjustments such as tightening loose fittings or replacing worn seals and trap gaskets. After each visit you receive a detailed digital report, complete with photos, noting any developing issues and recommended corrective actions.
How often will a technician visit my business under the plan?
Most Cosby clients choose either quarterly or bi-monthly visits, but we can customize the schedule based on your building’s age, usage, and regulatory requirements. High-use facilities like restaurants or manufacturing plants may benefit from monthly visits, whereas low-occupancy offices often do well with semi-annual inspections. Before enrollment, we perform a free site assessment and recommend a frequency that balances risk reduction with budget.
Are emergency call-outs covered or discounted for plan members?
Yes. Members receive 24/7 priority response with no additional dispatch fee inside Cosby and surrounding Jefferson and Cocke County areas. Labor for emergency repairs is discounted 15% off our standard commercial rate, and all stocked materials are provided at cost. Because we proactively track component condition during maintenance visits, many clients see a 60–70% reduction in after-hours emergencies over the first year.
How can regular maintenance save my business money?
Reactive repairs typically cost three to five times more than proactive maintenance when you factor in emergency labor rates, water damage remediation, and business downtime. By cleaning aerators, descaling water heaters, and clearing slow drains before they clog, our technicians improve efficiency and extend equipment life—often doubling the lifespan of pumps and heaters. In restaurants and hotels we frequently help clients cut utility bills by 10–15% through leak detection and optimizing water pressure.
Will maintenance visits disrupt my daily operations?
We schedule visits at times that suit your workflow—early mornings, lunch breaks, evenings, or weekends at no extra charge. Most tasks are non-intrusive; we isolate small sections of piping to avoid shutting down the entire water supply. For procedures that do require temporary service interruptions, such as backflow testing, we coordinate with your facility manager in advance and keep interruptions under 15 minutes whenever possible.
How do I enroll, and is there a long-term contract?
Enrollment is simple: call our Cosby office or complete the online form, and we’ll arrange a free site survey within two business days. After the assessment, we provide a fixed-price proposal outlining scope, visit frequency, and optional add-ons such as grease-trap service or Legionella testing. The agreement is annual but can be canceled with 30 days’ written notice if you relocate or are dissatisfied for any reason—no hidden penalties. Renewals are reviewed each year so you can adjust coverage as your facility’s needs change.