- HEP Plumbing
- Workmanship Guarantee

Workmanship Guarantee
Workmanship Guarantee | Toilet Upgrades and Replacements | Plumbing | Corryton
Flush away worries and step up to modern comfort with HEP’s workmanship-guaranteed plumbing solutions in Corryton. Our licensed technicians specialize in toilet upgrades and replacements, bringing whisper-quiet operation, water-saving technology, and sleek design to every bathroom we touch. From the moment we arrive, protective booties and floor mats safeguard your home while we install, seal, and test your new fixture with precision you can trust.
Backed by decades of local experience, we offer transparent pricing, same-day service, and a written lifetime guarantee on our craftsmanship. If a drip, wobble, or clog reappears after we leave, we’ll return at no cost—no questions asked. Choose HEP for a worry-free bathroom refresh and enjoy the peace of mind that comes from having Corryton’s most reliable plumbers on speed dial.
FAQs
What does your workmanship guarantee cover for toilet upgrades and replacements in Corryton?
Our workmanship guarantee covers every aspect of the labor we perform during your toilet upgrade or replacement. This includes correct installation of the toilet, proper sealing to prevent leaks, accurate connection to the water supply and drain lines, and verification that the toilet operates as designed. If any issue arises due to our installation practices—such as rocking, leaking, or improper flushing—we will return and fix it at no additional cost to you.
How long does the workmanship guarantee last?
For residential customers in Corryton, our workmanship guarantee is valid for a full 2 years from the date of installation. During this period, any problems that can be traced back to our labor will be repaired promptly and free of charge. If you opt for one of our premium installation packages, the guarantee is extended to 3 years.
Are the toilet fixtures or parts themselves also covered under the guarantee?
Our workmanship guarantee specifically covers labor-related faults. However, we register most new toilets with the manufacturer on your behalf, which gives you access to the manufacturer’s parts warranty. If a component fails within the parts warranty period, we will assist you in obtaining replacement parts and, if the failure occurred within our workmanship guarantee window, install the parts at no labor cost.
What types of toilets can you upgrade or replace under this guarantee?
We service all major toilet styles, including standard two-piece units, one-piece compact models, ADA-compliant comfort-height toilets, dual-flush systems, and water-saving high-efficiency toilets (HETs). Whether you are changing the aesthetic, improving water efficiency, or upgrading for accessibility, our workmanship guarantee applies to any toilet model we install.
How do I request service if I notice an issue covered by the guarantee?
Simply call our Corryton office or submit a service request through our website. We prioritize guarantee calls and aim to have a technician on-site within 48 hours. During the visit, our plumber will diagnose the issue, verify that it relates to our workmanship, and perform the necessary repairs immediately or schedule a follow-up if special parts are required.
Can the workmanship guarantee be voided, and how do I keep it valid?
The guarantee remains in force as long as the toilet is used under normal residential conditions and no alterations are made by non-qualified persons. Damage caused by misuse, chemical drain cleaners, or tampering with the installation (e.g., moving the toilet or modifying supply lines) can void coverage. To keep your guarantee valid, avoid harsh chemical cleaners, do not over-tighten the shut-off valve, and contact us for any future repairs or adjustments.