Water Heater
Water Heater | Emergency Plumbing | Plumbing | Corryton
When a burst tank floods the garage at midnight or your aging unit stops giving hot water during a chilly Corryton morning, HEP is already on the way. Our licensed, local technicians bring fully stocked trucks, cutting-edge diagnostic tools, and decades of know-how to every call, restoring comfort before bigger damage sets in. From gas and electric models to tankless upgrades, we handle leaks, igniter failures, temperature swings, and total replacements with the urgency your home deserves—because in true emergency plumbing situations, minutes matter.
Homeowners across Knox County trust HEP for fair, up-front pricing, courteous service, and workmanship backed by rock-solid warranties. We’re here 24/7, ready to answer questions, walk you through options, and leave your space cleaner than we found it. For fast relief, dependable repairs, and a hot shower you can count on tomorrow, make one call and let HEP take it from there.
FAQs
What situations count as a water-heater emergency in Corryton?
Any condition that threatens property damage, safety, or a total loss of hot water is considered an emergency. Common examples include a leaking tank, water spraying from failed connections, a tripped temperature & pressure (T&P) valve discharging scalding water, electrical burning smells, gas leaks around the unit, or complete heater shutdown in the middle of winter. If you observe any of these issues, shut off the water and power/gas supply and call us immediately.
How fast can your emergency plumber reach my home or business in Corryton?
Because we keep on-call technicians in the Corryton area 24/7, our average response time is 60 minutes or less within the 37721 ZIP code and surrounding neighborhoods. When you call, our dispatcher will confirm your address, give you the name of the technician, and provide real-time ETA updates until we arrive.
What should I do while waiting for the emergency technician to arrive?
1) Turn off the cold-water shut-off valve on top of the heater to stop incoming flow. 2) Turn off the power: flip the breaker for electric units or set the gas control to “pilot” or “off.” 3) If water is leaking, place a bucket or towels to limit damage and open a hot-water faucet to relieve pressure. 4) Do NOT attempt to drain the tank or relight a pilot unless you are comfortable doing so safely. 5) Keep kids and pets away from the area and have any warranty or model information handy for the technician.
Are your plumbers licensed, insured, and experienced with all types of water heaters?
Yes. All of our emergency plumbers hold current Tennessee state plumbing licenses, carry full liability and workers’-comp insurance, and receive ongoing factory training. We service and install traditional gas or electric tank heaters, high-efficiency hybrids, indirect units, and all major brands of tankless/on-demand systems.
Can you replace a failed water heater on the same emergency visit?
In many cases, yes. We stock the most common 40-, 50-, and 75-gallon gas and electric models, as well as popular tankless units, on our service trucks or at our nearby warehouse. If your heater is beyond economical repair, we can obtain permits, remove the old unit, install a new, code-compliant replacement, and haul away debris—usually in a single visit, even after hours.
How much does emergency water-heater repair or replacement cost?
Diagnostic service starts at a flat fee that includes travel, inspection, and a written estimate. Repair prices vary based on parts (elements, thermostats, valves, gas controls, igniters) and labor but are quoted up-front before work begins. After-hours or holiday service carries a modest surcharge that we disclose on the phone. For replacements, we provide good-better-best options with total costs that include the heater, materials, permits, installation, and haul-away. Financing and warranty upgrades are also available.