Sewer Backup
Sewer Backup | Emergency Plumbing | Plumbing | Corryton
When raw sewage starts creeping up the drains, every minute counts. HEP’s licensed, bonded, and insured team is on call for true emergency plumbing day or night, arriving fast to Corryton homes with powerful jetting machines, video inspection gear, and fully stocked trucks that can handle anything from a simple clog to a collapsed main line. We isolate the blockage, pump out contaminated water, and disinfect affected areas so you can breathe easy and get back to normal life without the lingering odor—or the health risks—of a backup.
Locally owned and trusted since 2002, HEP pairs small-town courtesy with big-company resources. You’ll get upfront pricing, clear explanations, and a satisfaction guarantee on every repair or replacement. Whether the issue strikes during a Sunday cookout or a midnight storm, our courteous pros respect your property, communicate every step, and clean up before they leave. When Corryton calls, HEP answers—because sewer disasters don’t wait, and neither should you.
FAQs
What should I do immediately if I notice a sewer backup in my Corryton home?
First, stop running any water and avoid flushing toilets to minimize additional overflow. Turn off electricity in affected areas if it can be done safely. Keep children and pets away from contaminated water. Then call our 24/7 emergency line. While you wait, open windows for ventilation and, if possible, place towels around floor drains to slow the spread of wastewater.
How fast can your emergency plumbers reach my property in Corryton?
Because we have on-call technicians stationed throughout Knox County, our average response time within Corryton city limits is 60 minutes or less—day or night, weekends, and holidays. We dispatch the closest licensed plumber as soon as you call, and our service trucks are fully stocked so most repairs begin immediately upon arrival.
What are the most common causes of sewer backups in this area?
In Corryton, backups are frequently triggered by tree-root intrusion into older clay or cast-iron sewer lines, accumulation of grease and wipes in kitchen or bathroom drains, collapsed or misaligned pipes due to soil shifting, and heavy rain that overloads municipal mains. We perform video camera inspections to pinpoint the exact cause before proposing a repair plan.
Will my homeowner’s insurance cover the cost of sewer backup cleanup and repairs?
Standard homeowner’s policies often exclude sewer backup damage unless you’ve added a specific sewer or water backup endorsement. We recommend reviewing your policy or contacting your agent. Our office can provide detailed invoices, videos, and photographs to support insurance claims and will coordinate directly with adjusters when needed.
How do you fix a sewer backup, and will you need to dig up my yard?
After shutting down the source of the backup, we run a high-resolution camera to locate blockages or structural damage. Simple clogs are cleared with augers or hydro-jetting. If the line is cracked or collapsed, we may recommend trenchless pipe lining or pipe bursting, both of which require only small access holes and preserve landscaping. Excavation is used only when trenchless methods aren’t feasible.
What can I do to prevent future sewer backups in my Corryton home?
Schedule preventive drain cleaning and camera inspections every 1–2 years, avoid flushing wipes or pouring grease down sinks, plant trees away from sewer laterals, and install a backwater prevention valve if your home sits below street level. We offer annual maintenance plans that include discounted cleanings and priority emergency service.