- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Water Purification | Plumbing | Cookeville
From cloudy tap water to stubborn mineral buildup, the water in Cookeville can put your pipes—and your peace of mind—to the test. HEP’s licensed plumbers combine decades of local know-how with cutting-edge water purification technology to filter out contaminants, soften hard water, and give every faucet in your home a fresh, crisp taste. Our team tests, installs, and maintains whole-house systems that are tailor-made for the Upper Cumberland’s unique water profile, so you can trust that every sip, shower, and load of laundry is as clean as it is safe.
When you call HEP, you’re getting more than top-tier equipment; you’re getting plumbers who care about your family’s health as much as you do. We arrive on time, explain your options in plain English, and back our work with rock-solid warranties and 24/7 emergency support. Ready to trade guesswork for crystal-clear confidence? Schedule a free in-home assessment today and experience the hometown service Cookeville has relied on for years.
FAQs
Why should I consider a professional water purification system in Cookeville?
Cookeville’s water is generally safe, but it still contains minerals like calcium and magnesium that cause hardness, and occasional trace levels of chlorine by-products, sediment, or agricultural runoff. A professionally installed purification system ensures that these contaminants are reduced or eliminated, protecting your family’s health, extending the life of plumbing fixtures and appliances, and improving taste and odor. Licensed plumbers can analyze your specific water profile and match you with the most effective treatment solution.
What kinds of water purification systems do your licensed plumbers install and service?
We work with a full range of technologies to meet different water quality goals and budgets: • Whole-house carbon filtration to remove chlorine, VOCs, and unpleasant tastes/odors. • Water softeners and conditioners to combat hard water scale from Cookeville’s limestone aquifers. • Reverse osmosis (RO) drinking-water stations for near-bottle quality water at the tap. • UV disinfection units for well owners or anyone concerned about bacteria and viruses. • Specialty media filters for iron, sulfur, or manganese. • Combination systems that integrate softening, filtration, and RO in one seamless package.
How do I know which purification system is right for my home or business?
Our process starts with a free, on-site water analysis and plumbing inspection. We test for hardness, pH, total dissolved solids (TDS), chlorine, iron, sulfur, and bacteria (if needed). We also evaluate flow rates, water usage, and available installation space. Based on the data and your goals—health, taste, appliance protection, or all three—our licensed plumber will present side-by-side options, projected maintenance costs, and estimated savings on soap, energy, and appliance repairs. You choose the balance of performance and price that works for you.
Do I need a permit or inspection for a water purification system in Cookeville?
Most point-of-use systems such as under-sink RO units do not require a city permit. However, whole-house equipment that ties into the main water line typically does. As Tennessee-licensed plumbers, we pull the appropriate Cookeville/Putnam County mechanical permits, schedule any required inspections, and ensure the installation meets all IPC (International Plumbing Code) and local backflow-prevention rules. This protects you from fines, future resale problems, and potential health hazards.
How often will my system need maintenance or filter changes?
Service intervals vary by system type and water quality: • Carbon filters: 6–12 months depending on chlorine levels and water usage. • Water softener salt: Refill every 4–6 weeks; resin cleaning annually. • Reverse osmosis: Prefilters every 6–12 months, RO membrane every 2–3 years. • UV lamps: Replace yearly; quartz sleeve cleaning every 6 months. We offer affordable maintenance plans that include reminders, discounted filter cartridges, performance checks, and 24/7 emergency support so you never have to guess.
What advantages do licensed plumbers offer over DIY or unlicensed installers?
Choosing a licensed professional means: • Compliance: We meet Tennessee licensing, bonding, and insurance requirements, protecting you from liability. • Correct sizing: Improperly sized systems waste water and energy or fail prematurely. • Code-approved connections: No illegal saddle valves or cross-contamination risks. • Warranty protection: Most manufacturers honor warranties only when a licensed plumber performs the install. • One-call service: From water testing to permits, installation, and ongoing support, you get a single accountable expert—no runaround if something goes wrong.