Complimentary In-home Evaluation
Complimentary In-home Evaluation | Water Purification | Plumbing | Cookeville
Imagine turning on your tap in Cookeville and knowing, without a doubt, that every sip is as fresh and safe as nature intended. HEP’s complimentary in-home evaluation brings a licensed plumbing professional right to your door to test, diagnose, and explain exactly what’s happening inside your pipes. From spotting hidden contaminants to recommending the ideal water purification solution, we give you the clear answers you need—at no cost and with zero obligation.
During the visit, we’ll walk you through real-time results, outline customized options, and leave you with a transparent estimate you can trust. Whether you’re battling hard minerals, unpleasant tastes, or just want the purest water for your family, HEP is on the way to make it effortless. Book your free evaluation today and taste the Cookeville difference tomorrow!
FAQs
What is included in your complimentary in-home plumbing and water purification evaluation?
Our licensed technician will visit your Cookeville home at a scheduled time and conduct a full assessment of your water supply, existing plumbing, and treatment equipment. This includes on-site testing for hardness, pH, iron, sulfur, chlorine, and total dissolved solids; visual inspection of pipes, fixtures, and water heater; water pressure checks; and a review of any specific concerns you have (taste, odor, staining, etc.). After testing, we explain the results in plain language and outline the most effective purification or filtration options for your household.
How long does the evaluation usually take?
Most in-home evaluations take 45–60 minutes. Homes with complex plumbing layouts or multiple water sources (such as wells and municipal connections) may take a bit longer. We schedule a generous time window so you can ask questions and review results without feeling rushed.
Do I have to purchase a system after the evaluation?
No. The evaluation is 100 % complimentary and comes with zero purchase obligation. Our goal is to give you accurate water quality data and professional recommendations. You decide if and when you’d like to move forward with any purification, softening, or filtration system. There are no hidden fees, pressure tactics, or follow-up charges.
What specific water problems do you test for in the Cookeville area?
Cookeville’s water can vary between municipal and private well sources, so we test for the most common local issues: elevated hardness (calcium and magnesium), iron and manganese staining, sulfur or “rotten-egg” odors, chlorine/chloramine levels from municipal treatment, acidic or low-pH water that corrodes pipes, and sediment or turbidity. If you have a well, we can also collect a sample for optional bacteria or nitrate lab analysis.
How are your purification recommendations customized to my home?
After testing, we calculate your household’s daily water usage, evaluate plumbing size and flow rate, and consider any space constraints (garage, crawlspace, utility closet). We then match these factors with the correct technology—softeners, reverse-osmosis units, whole-house carbon filters, UV disinfection, or specialty media filters—sized for your exact flow demand and water chemistry. We provide good/better/best options so you can choose what fits your budget and performance goals.
If I decide to proceed, how soon can installation be scheduled?
Most systems can be installed within 5–7 business days after you approve the proposal, subject to product availability. We handle all permitting for Cookeville or Putnam County when required, and installations are completed by our in-house, licensed plumbers—not subcontractors. Larger or custom systems may require a slightly longer lead time, which we’ll discuss upfront during your evaluation.