- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Commercial Plumbing | Plumbing
HEP understands that one cold shower can upend a business day. From hotels and hospitals to restaurants and office parks, our technicians design, install, and maintain high-capacity water heaters that keep hot water flowing exactly when and where you need it. We stay ahead of codes and energy-efficiency standards, so you get systems that lower operating costs and limit downtime while protecting your investment for years to come.
Whether you’re retrofitting an aging boiler room or building out a new facility, you’ll get rapid response, transparent pricing, and workmanship backed by industry-leading warranties. Discover how partnering with HEP turns complex commercial plumbing challenges into seamless, worry-free solutions.
FAQs
What types of commercial water heaters do you install and service?
We handle all major commercial water-heating technologies, including high-efficiency gas and electric storage tanks, tankless/on-demand systems, heat-pump water heaters, and large volume boilers with storage. Our licensed plumbers are factory-trained on brands such as A. O. Smith, Bradford White, Rheem, Rinnai, Lochinvar, and State, so we can install, maintain, and repair virtually any system your facility requires.
How do I determine the correct size and capacity for my business?
Proper sizing depends on peak-hour demand, required temperature rise, and fixture count. During a free on-site assessment we measure flow rates, usage patterns, and recirculation needs, then apply ASHRAE and Uniform Plumbing Code sizing tables. We present a load-calculated recommendation that balances first-hour rating, recovery rate, and storage volume so you never run out of hot water while avoiding the operating costs of an oversized unit.
How long does a commercial water-heater installation usually take?
A standard like-for-like replacement in an easily accessible mechanical room can be completed in 4–6 hours, minimizing downtime for your business. Conversions to tankless banks or high-efficiency condensing units may take 1–2 days because they often involve venting upgrades, gas line resizing, or electrical work. We schedule installations outside of your peak operating hours whenever possible and provide temporary hot-water solutions if an extended shutdown is unavoidable.
What routine maintenance is required to keep a commercial water heater efficient and code-compliant?
Annual service is recommended and typically includes draining or flushing the tank to remove sediment, descaling heat exchangers, inspecting and testing temperature-pressure relief valves, verifying gas pressures or electrical connections, cleaning combustion chambers, calibrating thermostats, and checking the anode rod. For facilities with high mineral content, semi-annual flushes and water-treatment systems can significantly extend equipment life and maintain energy efficiency.
Can you retrofit my existing system to improve energy efficiency and lower operating costs?
Yes. We perform energy audits that compare your current unit’s thermal efficiency and standby losses to modern high-efficiency models. Options include installing condensing gas units (up to 98 % efficiency), integrating heat-pump water heaters, adding smart recirculation controls, or replacing multiple small heaters with a modular tankless rack. Utility rebates, federal tax incentives, and accelerated depreciation often offset a large portion of the retrofit cost, yielding a typical payback of 2–4 years.
What are the warning signs that my commercial water heater needs repair or replacement?
Common indicators include inconsistent water temperatures, visible corrosion or leaks, rumbling or popping sounds (caused by scale buildup), discolored water, increased energy bills, frequent pilot or ignition failures, and units approaching or exceeding their expected service life (8–12 years for tank models, 15–20 for boilers with proper maintenance). If you notice any of these issues, schedule an inspection promptly to avoid unplanned downtime or safety hazards.