Leak Detection
Leak Detection | Commercial Plumbing | Plumbing
From bustling restaurants and high-rise offices to busy medical centers, even a pin-hole leak can grind operations to a halt. HEP’s specialists combine thermal imaging, acoustic listening, and pressure testing to pinpoint hidden water loss fast—often without opening a single wall or shutting down service. Our technicians arrive prepared to isolate the problem, present clear repair options, and safeguard your investment, all with minimal disruption to your day-to-day business. That’s the difference our customers count on when they need reliable commercial plumbing solutions.
Every minute saved in leak detection is money kept in your pocket and peace of mind for your tenants, employees, or guests. Partner with HEP for proactive maintenance programs, 24/7 emergency response, and workmanship backed by industry-leading guarantees. When the stakes are high and uptime matters, trust the team that treats your facility as if it were their own—trust HEP’s leak detection experts for unmatched commercial plumbing performance.
FAQs
How does professional leak detection for commercial plumbing work?
We combine several non-invasive technologies to pinpoint leaks without tearing into walls or slabs. Acoustic listening devices pick up the high-frequency sound of pressurized water escaping, infrared cameras show temperature changes caused by evaporating water, tracer gas is introduced when water lines are shut down, and electronic pipe locators map out concealed piping. By overlaying the data from these tools, we can identify the exact leak location with a margin of error of less than 5 cm, allowing repairs to be targeted and minimally invasive.
What warning signs suggest my facility may have a hidden plumbing leak?
Common red flags include unexplained spikes in water bills, the sound of running water when all fixtures are off, damp or warm spots on floors, moldy or musty odors, peeling paint or warped drywall, low water pressure in certain zones, and continuous operation of the make-up water line feeding boilers or cooling towers. Any of these symptoms should prompt a professional inspection before structural damage or health hazards escalate.
Can you test all types of commercial plumbing systems?
Yes. We routinely work on domestic water lines, fire-suppression loops, hydronic heating pipes, chilled-water lines, process piping, sewer and storm drainage, and even specialty systems such as RO/DI water and compressed air. Our technicians are certified to work in healthcare, food-service, industrial, and high-rise environments, ensuring compliance with NFPA, IPC, UPC, and local code requirements.
Will leak detection disrupt our business operations?
In most cases, no. The diagnostic equipment is portable and quiet, and testing can be performed after hours if needed. Because we do not open walls or floors until the leak location is confirmed, there is minimal dust, noise, or downtime. For mission-critical facilities, we can isolate sections of piping to keep the rest of the building in service while we test and repair the affected area.
How fast can you respond to an emergency leak?
We offer 24/7 emergency dispatch. For clients within the metro area we can typically have a licensed technician on site within 2 hours; for outlying regions, 4–6 hours is standard. Our service vans carry the full suite of detection equipment and common repair materials so most leaks can be located and either repaired or temporarily contained during the first visit.
Is leak detection cost-effective compared to simply repairing visible damage?
Absolutely. A pinhole leak in a 1-inch line can waste more than 10,000 gallons a month, inflating utility costs and causing hidden structural damage, mold growth, and potential code violations. Targeted leak detection avoids unnecessary demolition, reduces repair labor by up to 60 %, and prevents collateral damage to finishes and equipment. Most clients recover the detection fee through reduced water bills and avoided damage within one to two billing cycles.