- HEP Plumbing
- Water Heater

Water Heater
Water Heater | Plumbing | Collegedale
Whether you’re stepping into a cold shower or worried about rising energy bills, HEP is here to restore comfort with fast, expert care for your water heater in Collegedale. Our licensed technicians arrive on time, diagnose issues quickly, and recommend honest solutions—whether that’s a precise repair, an energy-saving upgrade, or a brand-new high-efficiency unit. With transparent pricing and courteous service, we make sure hot water—and peace of mind—keeps flowing in your home.
Beyond your tank or tankless system, our team is ready for every facet of plumbing, from leak detection to pressure-regulating valves that protect and prolong your water heater’s life. Count on HEP for craftsmanship backed by solid warranties, 24/7 emergency response, and a local reputation built on decades of satisfied Collegedale neighbors.
FAQs
What types of water heaters do you install and service in Collegedale?
Our licensed plumbers install, replace, and repair all major styles of residential and light-commercial water heaters in Collegedale, including traditional gas and electric tank models (20–120 gallons), high-efficiency heat-pump units, and on-demand tankless systems. We work with leading brands such as Rheem, A.O. Smith, Bradford White, and Rinnai, and we carry genuine parts so most repairs can be completed on the first visit.
How can I tell if my water heater needs repair or replacement?
Common warning signs include inconsistent water temperature, rumbling or popping noises, rusty or discolored hot water, water leaking from the tank or T&P valve, or recovery times that seem much longer than when the unit was new. In Collegedale’s moderately hard-water environment, sediment buildup often shortens a tank’s life to 8–12 years. If your heater is approaching that age, replacement is typically more cost-effective than major repairs such as tank corrosion or a failed gas control valve.
What are the advantages of upgrading to a tankless water heater in Collegedale?
A properly sized tankless unit delivers endless hot water on demand, frees up floor space, and can cut energy use by 20–40 percent compared with a standard storage tank. Because tankless heaters avoid standby heat loss, they are ideal for households with variable hot-water demand. They also qualify for up to a $300 federal tax credit and certain EPB and TVA rebates available to Collegedale residents. With annual maintenance, a tankless unit can last 20+ years—almost double the service life of a conventional heater.
How quickly can you provide emergency water heater service in Collegedale?
We offer true 24⁄7 emergency response. Calls received before noon usually get same-day service, and after-hours calls are typically answered within two hours. Our fully stocked service vans cover Collegedale, Ooltewah, Apison, and the I-75 corridor, so we can isolate leaks, shut off utilities, and begin repairs or replacement immediately to minimize water damage and restore hot water fast.
Do I need a permit or inspection to replace a water heater in Collegedale, TN?
Yes. Hamilton County Building Inspection Department requires a plumbing/mechanical permit for any water heater replacement, whether it’s gas, electric, or tankless. The permit fee is modest, and the inspection ensures that the new unit meets current code for seismic strapping, expansion tank sizing, T&P discharge piping, gas shutoff placement, and electrical bonding. As a licensed contractor, we pull the permit and schedule the inspection for you, so you stay fully compliant without extra hassle.
What maintenance is recommended to extend the life of my water heater?
1) Drain two to three gallons from the tank every six months to flush sediment. 2) Have the anode rod inspected and replaced about every three to five years; this sacrificial metal prevents tank corrosion. 3) Test the temperature-and-pressure relief valve annually to ensure it opens properly. 4) Set the thermostat to 120 °F to reduce scalding risk and limit mineral scaling. 5) For tankless units, schedule a yearly descaling and filter cleaning. Our maintenance plans include these services along with a full safety check and efficiency report.