Licensed Plumbers

HEP PlumbingLicensed Plumbers

Licensed Plumbers | Tank Water Heater | Plumbing | Collegedale

Need hot water you can count on every morning in Collegedale? HEP’s licensed plumbers specialize in fast, flawless service for your tank water heater, whether it’s time for a precision repair, energy-saving replacement, or a brand-new installation. We arrive on schedule, protect your home with clean work practices, and back everything we do with up-front pricing and the area’s strongest satisfaction guarantee.

From flushing sediment to diagnosing thermostat glitches and upgrading to high-efficiency models, our team handles every detail so you can get back to steamy showers and spotless dishes without the hassle. Call or click today and discover why homeowners across Collegedale trust HEP for plumbing expertise that keeps the hot water—and the peace of mind—flowing.

FAQs

What types of tank water heaters do you service and install in Collegedale?

Our licensed plumbers work on all major tank-style water heaters, including natural gas, propane, and electric models ranging from 20 to 120 gallons. Whether you need a straightforward replacement of a standard 40-gallon electric unit or a high-recovery 75-gallon gas model for a large household, we supply, install, repair, and maintain equipment from trusted brands such as Rheem, A.O. Smith, Bradford White, and State.

How long should a tank water heater last, and when is replacement recommended?

In Collegedale’s climate, a properly installed and maintained tank water heater typically lasts 8–12 years for electric units and 10–15 years for gas units. You should start planning for replacement if your heater is past its expected lifespan, requires frequent repairs, shows signs of rust or water around the base, or delivers inconsistent hot water. Upgrading before a catastrophic failure can prevent water damage and reduce energy costs with newer, more efficient models.

Are your plumbers fully licensed and insured in Tennessee?

Yes. Every technician we dispatch holds an active Tennessee state plumbing license and undergoes continual training in water heater codes and safety. We also carry full liability and workers’ compensation insurance, protecting both our customers and employees. Copies of licenses and insurance certificates are available upon request.

Can you help me choose the right-size tank water heater for my household?

Absolutely. We consider the number of occupants, peak hour demand, fuel type, energy efficiency goals, and installation space. For example, a family of four with two bathrooms often needs a 50- or 55-gallon electric or gas unit, while larger households or homes with soaking tubs may require 75-gallon high-recovery units. We provide a free in-home assessment and recommend models that balance upfront cost, operating efficiency, and hot-water availability.

What maintenance does a tank water heater require, and do you offer service plans?

Annual maintenance extends tank life and maintains efficiency. Key tasks include draining and flushing sediment, inspecting or replacing the anode rod, checking the temperature-pressure relief valve, testing thermostat and elements/burners, and examining gas lines or electrical connections. We offer affordable service plans that schedule these tasks automatically, provide priority scheduling, and include discounts on parts and future repairs.

What should I do if my water heater is leaking or not producing hot water?

First, turn off power to the unit—switch off the breaker for electric heaters or set the gas valve to ‘pilot’ or ‘off’ for gas units—then shut the cold-water supply valve above the tank to limit flooding. Next, call our emergency line: we provide 24/7 service in Collegedale. Our licensed plumber will arrive quickly to diagnose issues such as failed heating elements, broken thermostats, pilot light problems, or tank corrosion and recommend repair or replacement options on the spot.

HEP Plumbing
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(423) 228-7696