- HEP Plumbing
- Hot Water

Hot Water
Hot Water | Tank Water Heater | Plumbing | Collegedale
When Collegedale homeowners need dependable hot water at any hour, they turn to HEP’s seasoned plumbers. Our crew installs, repairs, and replaces your tank water heater with meticulous care—so you’re never left with a cold shower or a sink full of unwashed dishes. From selecting the right tank size for a growing family to coaxing an older unit through another Tennessee winter, we bring decades of experience and a neighbor-next-door attitude to every job.
HEP is local, licensed, and lightning-fast. You’ll get transparent pricing, same-day service on most calls, and energy-saving advice to keep monthly bills in check. Whether your tank is leaking, rumbling, or simply past its prime, we’ll diagnose the problem, offer clear options, and handle the heavy lifting—all backed by the strongest warranties in the region. Give yourself the gift of worry-free hot water; Collegedale’s comfort starts with HEP.
FAQs
How long can I expect a conventional tank water heater to last in Collegedale’s climate?
With proper installation and routine maintenance, most glass-lined, electric or gas tank water heaters in Collegedale last 8–12 years. Our mild winters help reduce thermal stress on the tank, but local hard-water mineral content can accelerate corrosion of the anode rod. Annual flushing and periodic anode rod inspection can often stretch service life to 12–15 years.
What size tank water heater is best for my household?
A quick rule of thumb is 40 gallons for 1–2 occupants, 50 gallons for 3–4, and 66–80 gallons for 5 or more. However, usage habits matter. If you run multiple showers, a large soaking tub, or high-capacity washing machines simultaneously, you may need to upsize. Our technicians can calculate first-hour rating (FHR) and recovery rate based on your family’s routines and Collegedale Utilities’ gas or electric supply to recommend the right capacity.
Are energy-efficient tank water heaters available, or do I have to switch to tankless?
High-efficiency ENERGY STAR certified tanks are available in both gas and electric models. They use better insulation, tight-seal flue dampers, and high-output burners or elements to raise efficiency from the standard 0.60–0.63 UEF range to about 0.70–0.72 for gas and 0.93–0.95 for electric. Heat-pump (hybrid) electric tanks can reach 3.5 UEF, cutting operating costs up to 60%. These units still provide the hot-water reserve people like, while lowering monthly bills.
What routine maintenance does my tank water heater need?
1) Drain and flush at least once a year to remove sediment common in Collegedale’s moderately hard water; 2) Inspect and replace the magnesium anode rod every 3–5 years; 3) Test the temperature-pressure relief (TPR) valve annually; 4) Check for combustion-air obstructions (gas models) and tighten electrical connections (electric models); 5) Keep the thermostat at 120 °F to minimize scald risk and energy waste. Booking a yearly tune-up with a licensed plumber covers all these tasks in about an hour.
How do I know it’s time to replace, rather than repair, my hot-water tank?
Consider replacement when the unit is over 10 years old and you notice any of these signs: rusty or sand-colored water, rumbling or popping noises even after flushing, moisture or rust streaks on the exterior jacket, or leaks at the base. Replacing an aging, inefficient heater can shave 15–20% off your energy bill and avoids the water damage a catastrophic tank failure could cause.
Do I need a permit or inspection for a new water heater in Collegedale?
Yes. Hamilton County issues plumbing and, for gas units, mechanical permits. A final inspection verifies that the TPR valve is piped correctly, earthquake straps are in place, combustible clearances and venting meet the International Residential Code (IRC), and that back-drafting is not present. Hiring a licensed, insured plumber means the permitting and scheduling of inspections are handled for you, ensuring safety and code compliance.