- HEP Plumbing
- Emergency Leak Repairs

Emergency Leak Repairs
Emergency Leak Repairs | Tank Water Heater | Plumbing | Collegedale
When water suddenly starts pooling around your tank water heater, every second counts. Collegedale homeowners turn to HEP because our licensed plumbers answer the phone 24/7, arrive fast, and come prepared with the parts and expertise to stop the leak before it becomes a flood. We’ll isolate the water source, protect your belongings, and deliver clear, upfront pricing—so you can breathe easier while we get to work.
Whether your unit needs a quick valve swap, a full-on tank replacement, or a complementary water-damage cleanup, HEP handles the entire job in one visit. Our locally based team knows Collegedale’s plumbing codes inside out and backs every repair with solid warranties and the neighborly service you expect from a hometown crew. One call, no worries—Help is on the way with HEP.
FAQs
What should I do first if my tank water heater starts leaking in Collegedale?
Turn off the water and power to the heater as quickly as possible. Locate the cold-water shut-off valve on the supply line above the tank and close it. For electric units, switch off the breaker labeled “water heater” in your electrical panel; for gas units, turn the gas control knob to the “OFF” position. Once the flow of water and energy is stopped, place towels or a shallow pan to contain any dripping and call our 24/7 emergency line. Early action minimizes water damage and helps our technicians diagnose the problem faster when they arrive.
How quickly can your plumbers reach my home in Collegedale for an emergency leak?
Because we’re based in the greater Chattanooga area, our on-call team can typically be at any Collegedale address within 60 minutes—often sooner during normal traffic conditions. When you call, our dispatcher uses GPS tracking to assign the closest stocked service vehicle to your location, so you don’t wait for a tech to leave from the main office.
Will you repair or replace my leaking tank water heater, and how do you decide?
Our technician will inspect the tank, fittings, T&P valve, drain valve, and surrounding piping. If the leak is coming from a faulty valve, loose connection, or corroded anode rod, a repair is usually possible and cost-effective. However, if the steel tank itself is cracked or the unit is over 8–12 years old, replacement is often recommended because internal corrosion cannot be permanently fixed. We’ll explain every option, show you the projected costs and energy savings, and let you decide before any work begins.
Can you handle leaks in both gas and electric tank water heaters?
Yes. Our licensed plumbers are trained on all major brands and fuel types, including natural gas, propane, and electric storage tanks. Service vehicles carry universal parts—T&P valves, dielectric nipples, elements, thermostats, flex connectors, and gas controls—so we can complete most repairs in a single visit regardless of the heater type.
How much does an emergency water heater leak repair typically cost in Collegedale?
Costs vary with the cause of the leak, but typical emergency repairs range from $150–$350 for valve or connection replacements and $400–$800 if internal components such as elements, thermostats, or gas controls must be replaced. If the tank itself has failed, a full replacement usually starts around $1,200, including haul-away of the old unit and code-compliant installation. We provide upfront, flat-rate pricing before any work begins, so there are no surprise charges.
Are your emergency leak repairs covered by any warranties or guarantees?
Absolutely. All repair parts and labor are backed by a 1-year workmanship warranty. If we replace your tank water heater, you’ll receive the manufacturer’s 6- to 12-year tank and parts warranty plus our own 2-year labor guarantee. In the unlikely event a covered issue reappears, we’ll return and fix it at no additional charge.