Industry-leading Warranties
Industry-leading Warranties | Tank Water Heater | Plumbing | Coalmont
When your Coalmont home depends on hot water 24/7, you want more than a quick fix—you want peace of mind that lasts. HEP’s industry-leading warranties back every tank water heater we install, covering parts, labor, and even the unexpected so you never feel left in the cold. Our licensed plumbers handle everything from proper sizing to flawless hookups, and they register your warranty on the spot, ensuring you’re protected the moment the pilot light sparks to life.
Choose HEP and you’re choosing local experts who answer the phone day or night, arrive with fully stocked trucks, and always respect your time and property. From transparent pricing to annual maintenance reminders, we’ve built our reputation in Coalmont on service that stands the test of time—just like our warranties. Discover how effortless hot-water confidence can be when the region’s most trusted plumbing team is on your side.
FAQs
What types of tank water heater warranties do you offer in Coalmont?
We provide two layers of protection: the manufacturer’s warranty that comes with the specific tank model (typically 6–12 years on the tank and major components) and our own labor warranty, which guarantees our workmanship for up to 2 years. This dual coverage ensures you’re protected against both product defects and installation issues.
How long does the parts-and-labor coverage last?
Manufacturer warranties usually cover the tank and key components (such as the heat exchanger, gas valve, or electric elements) for 6–12 years, depending on the model you choose. Our in-house labor warranty covers any installation-related repairs for the first 24 months at no additional charge. Extended labor plans are available for up to 5 years if you would like longer service protection.
What exactly is covered under your industry-leading warranty?
The manufacturer’s portion covers failure of the tank shell due to leaks, factory-installed parts like thermostats and valves, and, in many cases, the anode rod. Our labor warranty covers the cost of our technician’s time, travel, and standard replacement parts needed to correct installation-related problems. Wear-and-tear items (e.g., sediment buildup, anode rod depletion after its normal life) and damage caused by improper maintenance or external factors (floods, fire, freezing) are excluded but can be protected with optional add-on plans.
How do I file a warranty claim if my water heater stops working?
Simply call our Coalmont office 24/7 or submit a service request on our website. We’ll verify your installation date, model, and serial number, then dispatch a licensed plumber—often the same day. We handle all manufacturer paperwork and parts ordering, so you don’t have to deal with the manufacturer directly. If the issue is covered, you’ll pay nothing for parts and, if within our labor-warranty period, no service fee either.
Are there maintenance requirements to keep my warranty valid?
Yes. Both the manufacturer and our company require basic annual maintenance: flushing the tank to remove sediment, testing the temperature-pressure relief (TPR) valve, and inspecting the anode rod. We offer affordable maintenance plans that document each visit, keeping your warranty in full force. Neglecting recommended maintenance or making unauthorized alterations can void coverage.
Can I transfer the water heater warranty if I sell my home in Coalmont?
In most cases, yes. Manufacturer warranties are typically transferable one time within the original warranty period, as long as you provide the new owner’s information within 60 days of closing. Our labor warranty is also transferable for the balance of its term. This can enhance your home’s resale value by assuring buyers that the water heater is still protected.