Workmanship Guarantee
Workmanship Guarantee | Drain Opening | Plumbing | Coalmont
In Coalmont, when your sink gurgles or the shower won’t drain, one call to HEP brings a licensed, background-checked plumber to your door with powerful augers, hydro-jetting tools, and a 100% workmanship guarantee. We treat every home like our own, laying down drop cloths, explaining costs up front, and clearing clogs fast. From routine drain opening to middle-of-the-night emergencies, you’ll feel the confidence that comes from 20+ years of local experience.
That guarantee is simple: if the work we perform doesn’t stay clear, we’ll return and make it right at no extra charge. Homeowners all over Coalmont trust HEP because we stand behind every pipe we touch, from video inspections to full-line replacements. Schedule today and enjoy free estimates, honest pricing, and the peace of mind that your plumbing is protected by the strongest promise in the region.
FAQs
What does your workmanship guarantee cover for drain-opening services?
Our guarantee promises that the drain we clear in your Coalmont home or business will stay open and flowing for the full guarantee period. If the same line backs up again because we did not remove the original obstruction completely, we will return, re-assess, and reopen it at no additional labor cost to you. The guarantee applies to the quality of our workmanship and the techniques we use—cabling, hydro-jetting, or augering—not to new blockages caused by foreign objects, grease, roots that grow back, or structural defects in the pipe.
How long is the workmanship guarantee valid?
For standard residential interior drains (kitchen, bath, laundry) the guarantee is 90 days. For main sewer lines we offer a 6-month guarantee when hydro-jetting is performed. Commercial jobs are covered for 30 days due to higher usage. The start date is the day we finish the service, and all follow-up visits under the guarantee must be requested within the stated period.
What steps do I take if the drain backs up within the guarantee period?
Simply call our 24/7 Coalmont office and provide your original work-order number or service date. We will schedule the first available technician—usually the same day—to return and inspect the line. If we confirm the blockage is related to our previous service, labor is free; you only pay for parts if a new mechanical repair (e.g., broken pipe section) is required and was not evident during the initial visit.
Will your drain-opening methods damage my pipes or landscaping?
No. We use professional-grade, torque-controlled cable machines and low-pressure, high-flow hydro-jetting units that are safe for PVC, ABS, clay tile, and cast-iron lines when operated by trained technicians. Cleanout access points are used whenever possible to avoid digging. If excavation is unavoidable—for example, to repair a collapsed section—we will explain the scope, protect surrounding landscaping, and backfill properly. All workmanship on repairs is covered by its own written guarantee.
How quickly can you respond to an emergency clog in Coalmont?
Our dispatch center is staffed around the clock. For emergency stoppages we aim to have a licensed plumber on your property within 60–90 minutes anywhere in the Coalmont area, traffic and weather permitting. There is no extra charge for nights, weekends, or holidays during the guarantee period if we are returning to correct our workmanship.
What can I do to keep the drain clear after you have serviced it?
• Avoid flushing wipes, sanitary products, paper towels, or grease. • Run hot water and a small amount of dish soap through kitchen drains weekly. • Use hair traps in showers and tubs. • Have us install a bio-enzymatic maintenance treatment if roots or organic matter are a recurring problem. • Schedule an annual camera inspection of your main sewer line to catch developing issues early. Following these practices not only prolongs the life of your plumbing but also keeps your workmanship guarantee valid, as new clogs from misuse are not covered.