- HEP Plumbing
- Backflow Certification

Backflow Certification
Backflow Certification | Commercial Plumbing | Plumbing | Clinton
When it comes to protecting your Clinton business from health hazards and costly code violations, HEP’s licensed backflow specialists bring decades of hands-on expertise to every inspection, test, and repair. We understand the unique demands of commercial plumbing systems and use state-of-the-art equipment to verify that your backflow preventer is working flawlessly, keeping contaminants out of the municipal water supply and your operation in full compliance with Tennessee regulations.
From restaurants on Market Street to industrial facilities near the Clinch River, our team schedules testing at times that won’t disrupt your workflow, files all paperwork with the city, and provides clear digital reports for your records. If we spot a problem, we’ll explain your options, complete any repairs the same day whenever possible, and stand behind our work with a satisfaction guarantee.
Ready for worry-free service that meets every local and state requirement? Call HEP today, and let our certified pros handle your backflow needs—and the rest of your commercial plumbing—so you can focus on running your business.
FAQs
What is backflow and why is certification required for commercial properties in Clinton?
Backflow is the unwanted reversal of water flow that can allow contaminants from your building’s plumbing system to enter Clinton’s public drinking-water supply. Because commercial sites typically have complex plumbing, chemical storage, or high-pressure equipment, the City of Clinton and state health codes require annual backflow certification to verify that an approved backflow prevention device is in place and functioning correctly. Certification protects public health, keeps you in compliance with local ordinances, and avoids costly fines or service interruptions.
How often does my commercial backflow prevention device need to be tested or certified in Clinton?
Most commercial devices must be tested every 12 months by a state-licensed backflow tester. Certain high-hazard occupancies (medical facilities, processing plants, car washes, etc.) may be required to test semi-annually. After each test, the certified technician must submit the passing report to the City of Clinton’s Water & Sewer Department within 10 days. Keeping to this timeline maintains your occupancy permit and ensures your insurance coverage remains valid.
What types of businesses in Clinton are required to have backflow prevention devices?
Any facility that presents a potential cross-connection hazard must install and maintain a backflow device. This includes, but is not limited to, restaurants, apartment complexes, retail stores with fire-sprinkler systems, manufacturing plants, medical and dental offices, laboratories, schools, churches, and irrigation-intensive properties such as golf courses. Even if you lease space in a multi-tenant building, the tenant or property owner is responsible for ensuring each service line has certified protection.
What happens during a backflow certification inspection?
A certified tester will first shut off downstream water to prevent disruption. Using a calibrated differential-pressure gauge, they measure the relief valve, check valve, and shut-off valve performance. The tester records static line pressure, verifies proper orientation and clearances, checks for leaks, cleans or replaces internal parts if necessary, and confirms the device is lead-free. The entire process typically takes 20–45 minutes per assembly, with minimal water service interruption.
What if my device fails the backflow test—how quickly do I need to make repairs?
City code usually allows 5–10 business days to correct a failing device, though immediate repair is strongly advised for high-hazard locations. Our plumbing team can service or replace failed components on the spot in most cases, retest the assembly, and file the passing report with the city. Delaying repairs may lead to water shutoff, citations, or penalties of up to $500 per day.
How do I schedule a backflow certification, and what documentation will I receive?
Call our office or use our online booking form to choose a preferred date. We coordinate directly with building management to access mechanical rooms or irrigation vaults. After testing, you’ll receive: 1) a signed, embossed test report for your records; 2) a digital copy sent to the City of Clinton; 3) a compliance sticker affixed to each device showing the next due date; and 4) a maintenance summary detailing any parts replaced. We keep electronic copies on file for at least five years to simplify future audits or insurance requests.