- HEP Plumbing
- Routine Flushes

Routine Flushes
Routine Flushes | Tank Water Heater | Plumbing | Cleveland
Nobody understands how hard Clevelandâs water can be on appliances quite like HEP. Our licensed plumbers flush away sediment, mineral buildup, and rust that gather at the bottom of your tank water heater, restoring peak efficiency, hotter water, and lower energy bills. A quick, routine flush also helps prevent odd noises, foul odors, and premature corrosion, so you can enjoy worry-free showers even during Lake Erieâs chilliest months.
Schedule a visit at a time that fits your routine and our friendly team will arrive on-time, lay down protective mats, and leave your home as clean as they found it. With transparent pricing, same-day service, and a satisfaction guarantee, HEP makes it simple to protect your investment and extend the life of your water heaterâlong before youâre faced with an icy surprise.
FAQs
Why is routine flushing important for my tank water heater in Cleveland?
Greater Clevelandâs municipal water comes from Lake Erie and contains moderate levels of dissolved minerals. As your water heater warms that water, calcium, magnesium, and sand settle to the bottom of the tank and form a hard layer of sediment. If the sediment is not removed, it insulates the burner or heating elements, forces the unit to work harder, shortens the life of the tank, and can even clog the drain valve. A yearly flush scours out that buildup, restoring efficiency, protecting the glass lining, and helping you avoid unexpected leaks or costly emergency replacements.
How often should I have my tank water heater flushed in Northeast Ohio?
Most manufacturersâand the Cleveland Division of Waterârecommend a full flush every 12 months. If you use a water softener or have particularly hard water in your suburb (for example, parts of Parma, Strongsville, and Westlake), you may benefit from a semi-annual flush. Conversely, households with small hot-water demand (one or two occupants) may be able to go 18 months between service calls, but should still perform a quick mini-drain every few months to remove loose sediment.
What are the warning signs that my water heater needs to be flushed?
1. Rumbling, popping, or knocking sounds while the burner is onâcaused by water trapped under sediment. 2. Cloudy or rusty hot water coming from faucets. 3. Fluctuating water temperature or longer recovery times. 4. Higher-than-normal gas or electric bills without a change in usage. 5. Water pooling around the base of the heater or moisture on the burner compartment door. Any of these symptoms indicate that sediment has built up and you should schedule a flush as soon as possible.
Can I flush my water heater myself, or should I hire a professional plumber?
Handy homeowners can perform a basic drain-and-fill, but there are risks: scalding water, stuck drain valves, and damage to the anode rod or T&P valve. A licensed Cleveland plumber will: ⢠Isolate the gas/electric supply safely and comply with local code. ⢠Use an open-flow pump to agitate stubborn sediment rather than letting gravity do all the work. ⢠Inspect the anode rod, temperature-pressure relief valve, exhaust vent, and expansion tank while the unit is empty. ⢠Provide documentation that keeps your manufacturerâs warranty intact. If youâre not 100 % comfortable working with gas, electricity, and 120 °F water, itâs best to call a pro.
How long does a professional flush appointment take and what does it include?
Most residential flushes take 45â60 minutes from arrival to cleanup. The technician will: 1. Shut off fuel and water supplies and cool the tank if necessary. 2. Drain the tank completely and use a specialized descaling wand or recirculation pump to break up hardened sediment. 3. Refill the tank, purge air from the lines, and relight the pilot or energize the heating elements. 4. Check gas pressure, thermostat settings, venting, and safety devices. 5. Dispose of sediment in accordance with Cleveland sewer regulations and leave you with a written service report.
Will flushing my tank water heater really lower my utility bills?
Yes. When sediment blankets the bottom of a gas heater or coats electric heating elements, the appliance must run longer to bring water up to temperature. Independent studies show that a ½-inch layer of scale can increase energy use by 15 % or more. After a flush, heat transfers directly to the water, shortening burner cycles, reducing standby losses, and shaving a noticeable amount off your monthly Dominion Energy or FirstEnergy bill. Over the life of the heater, those savings often exceed the cost of annual maintenance, in addition to delaying the need for a full replacement.