Hot Water

Hot Water | Tank Water Heater | Plumbing | Cleveland

When lake-effect chill settles over Cleveland, nothing feels better than a steamy shower powered by a dependable tank water heater. HEP’s hot-water pros repair, replace, and install every major brand, arriving with fully stocked trucks so most jobs wrap up in a single visit. From rusty tanks and lukewarm taps to strange pops and leaks, our licensed plumbers diagnose issues fast and back every fix with transparent pricing and solid warranties.

Because hot water is never optional, we pick up the phone 24/7, offer same-day service, and haul away old equipment at no extra charge. Whether you’re upgrading to a high-efficiency model or squeezing a new unit into a tight basement nook, HEP handles the heavy lifting—and we always clean up after ourselves. Get in touch today and rediscover what an endless, energy-smart supply of hot water should feel like.

FAQs

How long does it take to install a new traditional tank water heater in Cleveland?

Most standard gas or electric tank water heaters can be removed and replaced in 3–4 hours once we arrive on-site. This time frame includes safely draining the old unit, updating any code-required shut-off valves or expansion tanks, setting the new heater, filling and purging the system, and verifying proper operation. If we need to move the unit to a different location, run new venting, or upgrade electrical service, the job may extend to a full work-day.

What size water heater tank do I need for my household?

For families of 1–2 people, a 30–40-gallon tank is usually sufficient. Three to four occupants typically need a 40–50-gallon model, while larger households (5+ people or homes with soaking tubs) often require 50–75 gallons. We also calculate First Hour Rating (FHR)—the amount of hot water the tank can deliver in one hour—which accounts for recovery rate in Cleveland’s 40–55 °F incoming groundwater temperatures. During an in-home estimate we’ll measure actual demand from showers, dishwashers, and laundry to size the unit properly.

How often should I flush or maintain my tank water heater?

With the hard, mineral-rich water pulled from Lake Erie and local wells, we recommend a complete tank flush once a year. This removes sediment that insulates the burner or heating elements, improves efficiency, and extends service life. In the same visit we inspect the anode rod (replace if more than 50 % depleted), test the temperature-pressure relief valve, check gas combustion or electrical connections, and verify thermostats are set to a safe 120 °F. Preventive maintenance keeps your warranty valid and helps you avoid emergency leaks.

What are the signs my water heater needs repair or replacement?

Warning signs include: 1) rusty-colored or metallic-tasting hot water, 2) popping or rumbling noises caused by sediment buildup, 3) water pooling under the tank, 4) fluctuating water temperatures, and 5) a tank older than 10–12 years (manufacture date is on the data plate). If the tank is leaking from the shell, replacement is the only safe option. For thermostat or element failures we can often repair the unit the same day.

Are energy-efficient or high-efficiency tanks available and worth it in Cleveland’s climate?

Yes. ENERGY STAR® rated gas units with electronic ignition and superior insulation can cut water-heating costs by 10–15 %. Hybrid electric heat-pump water heaters yield even greater savings—up to 65 %—by extracting heat from the surrounding air, which works well in basements that stay above 50 °F year-round. We’ll compare upfront cost, rebate eligibility from FirstEnergy or Dominion Energy, and estimated payback to help you decide. Many homeowners recoup the price difference in 3–5 heating seasons.

Do you offer emergency hot water heater repair and what areas around Cleveland do you cover?

Our licensed plumbers are on call 24/7 for no-hot-water emergencies, leaking tanks, or gas-smell situations. We dispatch throughout Cuyahoga County and neighboring suburbs including Lakewood, Parma, Euclid, Shaker Heights, and Strongsville. Trucks are stocked with common gas valves, thermostats, heating elements, and flex connectors so most repairs are completed on the first visit. If replacement is required after hours, we can install a temporary shutdown and return the next morning with a new unit.