- HEP Plumbing
- Comfort-height Toilets

Comfort-height Toilets
Comfort-height Toilets | Plumbing Fixture Replacements | Plumbing | Cleveland
Looking to replace that outdated throne with something more comfortable and accessible? HEP’s licensed plumbers bring next-level relief to Cleveland bathrooms by installing ADA-compliant, comfort-height toilets that make sitting and standing easier for everyone—especially seniors, tall adults, and anyone with mobility challenges. We handle everything from careful removal of your old unit to precise wax-ring sealing and leak-free hook-ups, all while protecting your flooring and leaving the space spotless.
Because comfort-height toilets are just one part of a beautiful, efficient bathroom, our crew also specializes in complete plumbing fixture replacements. Whether you’re swapping dingy faucets, worn-out shut-off valves, or installing a water-saving showerhead to complement your new throne, you’ll enjoy upfront pricing, same-day service when available, and HEP’s famous satisfaction guarantee. Upgrade with confidence and feel the difference every time you take a seat.
FAQs
What is a comfort-height toilet and how does it differ from a standard model?
A comfort-height toilet—sometimes called a chair-height or ADA-height toilet—has a seat that sits 17–19 inches from the floor, compared with the 14–15 inch height of most standard toilets. The extra height makes sitting down and standing up easier for taller individuals, seniors, and people with mobility challenges. Functionally, it flushes and installs much like a regular toilet but offers greater ergonomic comfort.
Are comfort-height toilets permitted under Cleveland plumbing codes and ADA guidelines?
Yes. The City of Cleveland follows the Ohio Plumbing Code, which allows both standard and comfort-height fixtures as long as they conform to ANSI/ASME A112.19 standards. Comfort-height toilets at 17–19 inches meet the dimensional requirements set out in the Americans with Disabilities Act (ADA) for accessible restrooms. If you’re remodeling a public or commercial bathroom, you may actually be required to use an ADA-compliant height to meet accessibility rules.
Will replacing my existing toilet with a comfort-height model require changes to my plumbing?
In most homes, no additional plumbing alterations are needed. Comfort-height toilets use the same 12-inch rough-in (the distance from the wall to the waste outlet) that the majority of standard toilets use. During installation we shut off the water supply, remove the old bowl and tank, inspect or replace the wax ring and closet flange, and set the new toilet in place. If your current toilet has an unusual rough-in (10" or 14") or if the flange is damaged, we’ll advise on the minor adjustments or repairs necessary.
How much water do comfort-height toilets use, and can I choose a high-efficiency model?
Height does not determine water usage. Comfort-height toilets are available in the same flushing technologies and efficiency ratings as standard toilets—1.6 gallons per flush (gpf), 1.28 gpf high-efficiency, or even dual-flush models averaging 1.1 gpf. We typically recommend WaterSense-labeled fixtures, which can save the average Cleveland household up to 13,000 gallons of water per year compared to older 3.5-gpf toilets.
What is the typical cost for comfort-height toilet replacement in the Cleveland area?
Costs vary with brand, flushing technology, and any required plumbing repairs. On average, homeowners in Cleveland spend $475–$725 for supply and installation of a quality comfort-height, WaterSense-certified toilet. Premium models with pressure-assist or skirted designs can reach $850–$1,100. We provide a free on-site estimate that details fixture price, labor, disposal of the old toilet, and any flange or supply-line upgrades so there are no surprises.
How long does the installation take, and will my bathroom be usable the same day?
A straightforward replacement generally takes 1.5–2 hours from shut-off to final caulking. More time may be needed if the flange is rusted, the floor requires leveling, or the water shut-off valve must be replaced. In nearly every case your new comfort-height toilet is ready for use the same day, once the plumber checks for leaks and the sealant has set (usually about 30 minutes).