Fiber-optic Camera

HEP PlumbingFiber-optic Camera

Fiber-optic Camera | Main Line Issues | Plumbing | Cleveland

When a mystery blockage starts backing up your sinks, tubs, or basement floor, HEP’s fiber-optic camera service pinpoints the trouble fast. Our licensed plumbers thread a high-resolution scope through your pipes to reveal cracks, root intrusions, grease build-ups, and other main line issues that can’t be seen from the surface. With crystal-clear video and live commentary, you’ll see exactly what’s happening under your Cleveland home or business—no guesswork, no unnecessary digging.

Armed with this detailed footage, we design precise repair plans that save you time, money, and yard disruption. From trenchless pipe lining to targeted spot repairs, our crew tackles problems at their source and keeps your water flowing reliably year-round. Ready to get eyes inside your plumbing? Call, click, or chat with HEP today and schedule your fiber-optic camera inspection before a small flaw turns into a major flood.

FAQs

What is a fiber-optic sewer camera inspection and why is it important for main line issues?

A fiber-optic sewer camera inspection involves inserting a waterproof, high-resolution camera attached to a flexible fiber-optic cable into your home’s main sewer line. Real-time video is transmitted to a monitor, letting our technicians see the exact interior condition of the pipe. This non-invasive method pinpoints blockages, cracks, root intrusions, and pipe sagging without digging. In Cleveland’s older neighborhoods—where clay and cast-iron pipes are common—knowing the precise cause and location of a problem saves time, prevents unnecessary excavation, and reduces repair costs.

How do I know my Cleveland home needs a main line camera inspection?

Warning signs include frequent backups in multiple drains, gurgling toilets, slow drainage despite snaking, sewage odors indoors or in the yard, and unexplained wet spots on the lawn. Because Cleveland’s freeze-thaw cycles and mature tree growth can shift or crack underground pipes, recurring issues often indicate deeper main line problems that only a camera inspection can verify definitively.

Will the camera inspection damage my plumbing or landscaping?

No. The camera is introduced through an existing clean-out or a small access point inside your home. There is no digging, cutting, or displacement of landscaping during the inspection. The fiber-optic cable is flexible enough to navigate 90-degree bends and diameter changes without scraping or harming the pipe’s interior.

What problems can the camera detect that other methods might miss?

Besides obvious blockages, the camera can reveal hairline cracks, offset pipe joints, corrosion, scale buildup, root penetration, collapsed sections, and improperly sloped or bellied pipes. It can also identify lost jewelry or objects. Traditional rodding or hydro-jetting may clear a clog temporarily, but only a visual inspection confirms hidden structural defects that cause repeat failures.

How long does a typical main line camera inspection take and what happens afterward?

Most residential inspections in Cleveland take 45–90 minutes, depending on pipe length and accessibility. Afterward, our technician provides a digital video file, still images, and a written report explaining findings and recommended solutions—such as trenchless lining, spot repair, hydro-jetting, or simple maintenance. We review these results with you on-site so you understand your options and costs before any repairs begin.

Is a fiber-optic camera inspection covered by homeowners insurance or the City of Cleveland’s sewer program?

Coverage varies. Homeowners insurance generally covers sudden, accidental damage but not routine maintenance or wear. However, some policies reimburse diagnostic fees if the inspection leads to a covered repair. Cleveland’s Division of Water Pollution Control offers a Sewer Line Repair Program for qualifying residents; they may request camera evidence before approving assistance. We provide detailed footage and documentation that you can submit to insurers or city programs to support your claim.

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