- HEP Plumbing
- Backflow Prevention

Backflow Prevention
Backflow Prevention | Commercial Plumbing | Plumbing | Cleveland
From hospitals on Euclid Avenue to neighborhood cafés in Ohio City, HEP keeps Cleveland’s water supplies safe with certified backflow prevention. Our technicians inspect, test, repair, and install backflow assemblies that stop contaminants from siphoning into potable lines, ensuring every tap meets state and local codes. Because we specialize in commercial plumbing, we understand the unique demands of fire suppression systems, irrigation loops, and industrial processes—delivering precise documentation and prompt service that keep inspections painless and businesses compliant.
When you call HEP, you get rapid response, transparent pricing, and a team that treats your property like its own. We stock leading backflow devices on our trucks, use digital test reports for instant filing, and schedule annual reminders so you never miss a deadline. Protect your customers, protect your reputation, and let Cleveland’s trusted commercial plumbing experts safeguard your water with reliable backflow prevention.
FAQs
What is backflow and why is backflow prevention critical for commercial properties in Cleveland?
Backflow occurs when water flows in the opposite direction of its intended path, potentially allowing contaminants (chemicals, bacteria, pesticides, etc.) to enter the potable water supply. Commercial buildings often have complex plumbing systems, chemical usage, and higher water pressures that heighten this risk. Installing and maintaining approved backflow prevention devices protects your staff, customers, and the municipal water system, and it is mandated by state and local codes.
What laws or regulations govern backflow prevention in Cleveland and the State of Ohio?
In Ohio, the Safe Drinking Water Act authorizes the Ohio Environmental Protection Agency (Ohio EPA) to enforce backflow prevention requirements (Ohio Administrative Code 3745‐95). Additionally, the City of Cleveland Division of Water requires all commercial and industrial customers to install, test, and maintain backflow prevention assemblies. Failure to comply can lead to water service termination and potential fines.
How often does my backflow prevention assembly need to be tested?
Ohio EPA and the City of Cleveland require annual testing of all backflow prevention devices serving commercial properties. Certain high‐hazard facilities (e.g., medical, industrial, car washes) may need more frequent testing or additional devices. Test results must be submitted to the city’s Backflow Compliance Office each year to remain in good standing.
Who is qualified to perform backflow testing and repairs in Cleveland?
Backflow testing, installation, and repair must be performed by an Ohio‐licensed backflow tester who has passed the state‐approved certification course and maintains active credentials. Our company employs fully licensed testers, carries comprehensive liability insurance, and files all test reports electronically with Cleveland’s Division of Water on your behalf.
What happens if my backflow device fails its annual test?
If a device fails, it no longer provides adequate protection against contamination. Ohio law requires immediate repair or replacement and a retest to confirm compliance. Our technicians stock common parts on service vehicles and can often repair the assembly the same day. We then retest and submit updated paperwork to the city to restore compliance quickly.
Can you provide emergency backflow services outside normal business hours?
Yes. Contamination risks often arise unexpectedly—due to line breaks, pressure fluctuations, or failed devices. We offer 24/7 emergency response across Greater Cleveland. A certified technician will isolate the hazard, restore safe water flow, and coordinate with city inspectors if needed, minimizing downtime for your business.