- HEP Plumbing
- Frozen Pipes

Frozen Pipes
Frozen Pipes | Emergency Plumbing | Plumbing | Clairfield
When frigid Clairfield nights turn your water lines into solid ice, HEP is the team that unfurls the blankets, hauls in the heat guns, and gets life flowing again. Our licensed technicians arrive fastâdaybreak, midnight, or any hour in-betweenâequipped with thermal imaging, safe thawing devices, and the parts to repair splits on the spot. From restoring hot showers before work to safeguarding vacation homes, we treat every frozen-pipe call like the burst that could flood a homeâs memories.
That urgency is why neighbors keep our number taped to the fridge: they know HEPâs emergency plumbing response is a promise, not a pitch. One call dispatches courteous pros who respect your property, explain options in plain English, and back each repair with transparent, upfront pricing. When winter pressure builds, count on local experts who melt problems away and leave behind only peace of mind.
FAQs
What should I do first if I suspect my pipes have frozen in Clairfield?
Turn off your homeâs main water supply valve immediately to relieve pressure inside the lines, then open the affected faucets to allow any expansion to occur safely. Next, turn off the water heater or boiler to prevent damage. Finally, call our Clairfield emergency plumbing hotline; weâre on-call 24/7 and can talk you through additional safety steps while a technician is dispatched.
How fast can your emergency plumbers reach my Clairfield home or business during a frozen-pipe emergency?
Because we keep mobile service units stationed throughout the Clairfield area, our average winter response time is 30â60 minutes from the moment you confirm your service request. We track our trucks by GPS, so our dispatcher can give you an accurate arrival window and live updates until the plumber is at your door.
Can frozen pipes really burst, and how do I know if mine already have?
Yes. When trapped water freezes, it expands by roughly 9%, creating pressures that can exceed 2,000 psiâenough to rupture copper, PEX, or PVC lines. Warning signs include bulging pipe sections, frost or condensation on the outside of the pipe, no water flow when a tap is opened, gurgling noises behind walls, or water stains that suddenly appear when temperatures rise. If you notice any of these, keep the water main shut off and call us right away.
What methods do you use to thaw frozen pipes safely?
Our licensed plumbers start with a thermal inspection to locate the ice plug and check for hidden cracks. We then apply low-temperature electric pipe-thawing machines, infrared heat lamps, or warm-air convectorsânever open flamesâto gradually raise the pipe temperature and prevent heat shock. Once flow is restored, we pressure-test the line and, if needed, repair or replace damaged sections on the spot.
How can I prevent my pipes from freezing again during Clairfieldâs cold snaps?
⢠Insulate exposed pipes in unheated areas with foam sleeves or fiberglass wrap. ⢠Install UL-listed heat tape on at-risk supply lines. ⢠Seal foundation vents, crawl-space openings, and wall penetrations to block drafts. ⢠Disconnect and drain garden hoses; shut off and drain exterior sillcocks. ⢠Keep indoor thermostats set to at least 55°F, even in unoccupied properties. ⢠Open cabinet doors under sinks to let warm air circulate around pipes. ⢠Schedule an annual plumbing inspection so we can identify vulnerabilities before winter hits.
Are frozen-pipe repairs covered by homeowners insurance, and what costs should I expect?
Most standard homeowners policies in Tennessee cover the sudden and accidental water damage caused by a burst pipe, including pipe repair and property restoration, provided reasonable steps were taken to maintain heat in the building. Youâll still be responsible for your policy deductible, typically $500â$1,500. If the pipe is only frozen (not burst) and no damage has occurred, insurance may not apply. Our service fees for emergency thawing in Clairfield start at $149 plus parts, with burst-pipe repairs usually ranging from $250 to $1,200 depending on pipe material, accessibility, and the extent of water damage.