- HEP Plumbing
- Comfort-height Designs

Comfort-height Designs
Comfort-height Designs | Toilet Upgrades and Replacements | Plumbing | Church Hill
Imagine stepping into your Church Hill bathroom and finding a toilet that feels tailor-made for youâeasier on the knees, perfectly proportioned, and styled to complement your dĂŠcor. HEPâs comfort-height designs are crafted to deliver that experience, combining ADA-inspired accessibility with modern water-saving technology for a fixture thatâs as considerate as it is efficient. From sleek one-piece silhouettes to classic two-piece models, our licensed plumbers handle every facet of toilet upgrades and replacements with precision and courtesy, leaving your space spotless and ready to enjoy.
Whether youâre renovating a historic Church Hill row house or simply looking to add everyday comfort to a growing family home, HEP provides start-to-finish service: expert guidance on product selection, transparent pricing, and fast, code-compliant installation. Discover how a small change can make a big impactâschedule your consultation today and feel the difference each time you take a seat.
FAQs
What is a comfort-height toilet and how does it differ from a standard model?
A comfort-height, or âchair-height,â toilet measures 17â19 inches from the floor to the top of the seatâabout 2â3 inches taller than the 14â15-inch height of most traditional toilets. This extra height allows users to sit down and stand up with less knee and back strain, making the fixture feel more like a standard chair. The bowl, trap-way, flushing technology, and water-efficiency options are otherwise the same as those found on quality standard-height units.
Who in Church Hill can benefit the most from a comfort-height upgrade?
Almost any household will appreciate the added ease of use, but comfort-height toilets are especially helpful for: ⢠Older adults who prefer a taller seat to reduce joint stress. ⢠Homeowners with limited mobility, arthritis, or balance issues. ⢠Families who want an ADA-compliant bathroom they can age into. ⢠Taller users who find standard bowls uncomfortably low. ⢠Guests with temporary injuriesâChurch Hillâs many historic row homes often host visitors, and a taller toilet is one less hurdle for them.
Will a comfort-height toilet fit the same rough-in as my current toilet or will I need new plumbing?
Nearly all comfort-height toilets are built to the common 12-inch rough-in found throughout Church Hill homes. As long as your existing toilet uses a 12-inch rough-in (most do), installation is a direct swap with no drain-line relocation. Our technicians confirm the rough-in, check clearance around doors and walls, and verify shut-off valve condition before installation. If you have a rare 10- or 14-inch rough-in, weâll recommend either an offset flange or a compatible comfort-height model so you still avoid major plumbing alterations.
Are todayâs comfort-height toilets water-efficient and can they lower my Richmond Department of Public Utilities bill?
Yes. Most units we install are EPA WaterSense-certified, using 1.28 gallons per flushâor even 0.8/1.1 gallons on dual-flush modelsâcompared with the older 3.5â5-gallon toilets still common in some Church Hill houses. Switching to a WaterSense comfort-height toilet can cut annual water use by roughly 13,000 gallons for a family of four, translating to noticeable savings on your bi-monthly RPU statement while also supporting Richmondâs sustainability goals.
What is the typical cost and timeline to replace a toilet with a comfort-height model in Church Hill?
For most jobs, expect: ⢠Labor: 2â3 hours onsite by a licensed plumber, including haul-away of the old unit. ⢠Materials: New wax/seal ring, stainless bolts, braided supply line, and caulk. ⢠Total investment: $550â$900 for a quality porcelain toilet, WaterSense certification, soft-close seat, and turnkey installation. Luxury one-piece or bidet-combo models can run higher. We provide exact pricing up front after an in-home measurement, and many customers have the new toilet flushing the same day they call.
What happens to my old toilet, and do you offer disposal or recycling?
We remove the old fixture, inspect the flange, and, when possible, separate porcelain from metal parts. The porcelain is delivered to a local recycling facility where it can be crushed for roadbed or aggregate, keeping heavy waste out of the landfill. Metal trip levers, bolts, and fill valves are sent to a scrap-metal recycler. This eco-conscious disposal is included in the installation price, so you donât have to lift or store the old toilet on the curb for City of Richmond bulk pickup.