Flat-rate Pricing
Flat-rate Pricing | Drain Opening | Plumbing | Church Hill
When the sinks back up or the shower starts pooling, Church Hill homeowners know they can count on HEP for fast, no-surprise drain opening. Our licensed plumbers arrive with fully stocked trucks, state-of-the-art augers, and a single, flat price quoted before the work begins—no hourly charges, no overtime fees, just crystal-clear value. Whether it’s a stubborn kitchen clog or a main line blockage, we clear the line, clean up afterward, and leave you with nothing but smoothly flowing water.
We’re local, we’re on call 24/7, and we treat every home as if it were our own. From the moment you schedule, you’ll receive text updates, upfront pricing, and a courteous technician ready to explain each step. Discover why so many of your Church Hill neighbors trust HEP when a clog strikes—book your drain opening today and breathe easy knowing the price and the pipes are already under control.
FAQs
What does your flat-rate drain opening service include?
Our flat-rate pricing covers a complete diagnostic of the clog, safe mechanical snaking of one interior drain line up to 75 feet, and a final camera inspection to confirm that flow has been restored. The price also includes the trip fee, setup and cleanup, protective floor coverings, and disposal of any debris we remove from the line. There are no additional labor or equipment charges for the standard service described.
Are there any hidden fees or extra charges I should expect?
No. The amount you are quoted on the phone or when you book online is the exact amount you’ll see on your invoice—taxes and credit-card processing fees are already factored in. The only time the price can change is if we discover the clog is located beyond 75 feet, the pipe is collapsed, or the problem involves the main sewer outside the home. In those rare cases, we will explain your options and obtain written approval before performing additional work.
How quickly can you get to my home in Church Hill?
Because we focus exclusively on the Church Hill area, we can typically arrive within 60–90 minutes for calls placed before 5 p.m. Monday through Saturday. For evening or Sunday requests, we offer the first available appointment slot the next morning at the same flat rate—no after-hours premium. If you have an active backup threatening water damage, let us know and we’ll prioritize your call.
What kinds of clogs can you clear under the flat rate?
The flat rate applies to kitchen sinks, bathroom sinks, tubs, showers, floor drains, and washing-machine standpipes. We can remove hair, grease, soap scum, food particles, and minor tree-root intrusions. If the clog is in the main sewer line or caused by a significant structural defect, we’ll provide a separate fixed price after diagnosing the issue, so you’re still protected from open-ended hourly charges.
Do you guarantee that the drain will stay clear?
Yes. Every flat-rate drain opening comes with a 30-day no-clog guarantee. If the same fixture backs up again within that period, we’ll return and re-snake it at no cost. If our camera inspection shows a defect (such as a broken pipe) that requires repair beyond simple clearing, we’ll document it in writing and discuss repair options—those situations are outside the no-clog guarantee.
Can I schedule service online, and how do I pay?
Absolutely. Use our online scheduler to choose a two-hour arrival window; you’ll receive an email and text confirmation instantly. We accept all major credit cards, debit cards, Apple Pay, Google Pay, checks, and cash. Payment is collected only after the drain is flowing normally, and your technician will review the work with you and email a detailed receipt on the spot.