Complimentary Water Test

Complimentary Water Test | Water Purification | Plumbing | Chattanooga

Imagine turning on the tap and feeling completely confident in every sip, splash, and rinse. HEP’s complimentary water test brings that peace of mind straight to your Chattanooga home, uncovering minerals, chemicals, and hard-to-spot contaminants that affect taste, odor, and appliance life. Our friendly plumbing specialists arrive when it’s convenient for you, run a quick, mess-free analysis, and explain the results in plain language—no pressure, just clarity.

If you choose to act on the findings, we’ll guide you through customized water purification options that fit your family and budget, from whole-house filters to advanced reverse-osmosis systems. With top-rated products, transparent pricing, and workmanship guaranteed by a local team that’s served the region for decades, HEP turns healthier, fresher water from a wish into a daily reality. Schedule your free test today and discover what’s really in your water—then decide how pure you want it to be.

FAQs

What does your complimentary water test in Chattanooga include?

Our free in-home test measures key water-quality indicators that affect taste, safety, and plumbing longevity. We check pH, hardness (calcium and magnesium), total dissolved solids (TDS), iron, manganese, chlorine/chloramine, sulfur compounds that cause odor, and the presence of sediment. For well owners we can also collect a bacteria sample for lab analysis at no charge. The technician interprets the results on site and explains how each parameter compares with EPA guidelines.

Why is routine water testing important for Chattanooga homeowners?

Although Chattanooga’s municipal supply meets federal standards when it leaves the treatment plant, water can pick up contaminants as it travels through aging mains or household pipes. Hardness and chlorine levels fluctuate seasonally and can shorten the life of water heaters, fixtures, and appliances. Well owners are responsible for monitoring their own supply, and our region’s limestone geology makes wells susceptible to hardness, iron, and sulfur. A complimentary test identifies hidden issues early, allowing you to protect your family’s health and avoid costly plumbing repairs.

How do I schedule the free test, and how long will the visit take?

Simply call our office or fill out the online request form with two preferred dates and times. We schedule appointments Monday–Saturday, 8 a.m.–6 p.m., and can usually arrive within 48 hours. The on-site evaluation takes 20–30 minutes for city water and 40–50 minutes if a bacteria sample is collected for well water. There is absolutely no obligation to purchase any products or services.

Do I need to do anything before the technician arrives?

Just make sure we can access the kitchen sink or the primary point where water is used for drinking and cooking. If you have a water softener or filter already installed, please let us know so we can test both raw and treated water. For wells, turn off any UV light systems an hour before the visit so we can obtain an accurate bacteria sample.

When will I receive my test results and recommendations?

Most test parameters are measured instantly, so you’ll see hardness, TDS, pH, iron, manganese, chlorine, and sulfur results before we leave. If we collect a bacteria sample, it is incubated in our certified lab and reported within 48 hours by phone and email. Along with the results, we provide a written summary that rates each contaminant, outlines potential effects on health and plumbing, and lists treatment options ranked by effectiveness and cost.

What water-purification solutions do you offer if a problem is found?

Based on your unique water profile, we may suggest one or a combination of the following systems: high-efficiency water softeners for hardness and iron, whole-house carbon or catalytic filters for chlorine/chloramine and sulfur odors, reverse-osmosis drinking water units for lead, arsenic, and dissolved solids, UV disinfection for bacteria, and specialty media filters for manganese or tannins. All equipment is NSF/ANSI certified, installed by licensed Chattanooga plumbers, and backed by a lifetime workmanship warranty. You can choose to proceed immediately, schedule later, or seek a second opinion—our complimentary test comes with zero sales pressure.