- HEP Plumbing
- Five-star Craftsmanship

Five-star Craftsmanship
Five-star Craftsmanship | Toilet Upgrades and Replacements | Plumbing | Chattanooga
From revitalizing historic bungalows on the North Shore to outfitting sleek condos downtown, HEP’s five-star craftsmen bring precision, courtesy, and spotless work sites to every project we touch. We listen to the frustrations you have with your current commode—constant clogs, wobbly seats, sky-high water bills—then guide you through efficient, style-forward solutions that fit your budget. With premium fixtures in stock and licensed plumbers on call, most jobs are completed the very same day, so you can get back to enjoying Chattanooga without the drip-drip of plumbing worries.
When you trust HEP for toilet upgrades and replacements, you’re getting more than a new porcelain throne; you’re gaining a partner who stands behind every bolt and gasket with industry-leading warranties and 24/7 emergency support. Let us elevate your bathroom’s comfort, conserve water, and add value to your home—one five-star flush at a time.
FAQs
What types of toilet upgrades and replacements do you offer in Chattanooga?
We install a full range of toilets—including standard gravity-flush models, pressure-assisted units, dual-flush, skirted one-piece designs, wall-hung carrier systems, and comfort-height/ADA-compliant bowls. Whether you want a basic replacement, a water-saving 1.0 gpf unit, or a luxury smart toilet with bidet features and night lighting, our licensed plumbers can recommend, supply, and professionally install the best option for your bathroom and budget.
How do I know if my toilet should be replaced instead of repaired?
You’ll typically benefit from a replacement when the porcelain is cracked, the bowl or tank sweats constantly, repair parts are no longer available, or you keep having clogs, leaks, or high water bills. Toilets more than 20 years old use 3.5–7 gallons per flush—up to three times more than modern models—so upgrading often pays for itself through water savings. Our technicians can inspect the fixture, give you an honest assessment, and quote both repair and replacement options on the spot.
What does a professional toilet replacement cost in the Chattanooga area?
A straightforward replacement with a quality standard toilet starts around $450–$650 installed. Costs rise with premium or specialty products—dual-flush, pressure-assist, skirted, or smart toilets can run $800–$2,500+. Factors that affect price include the toilet brand/model, required flange or drain repairs, shut-off valve condition, disposal fees, and whether we need to move the water supply or enlarge the rough-in. We provide upfront, itemized pricing so there are no surprises.
How long will the installation take, and what should I expect on the day of service?
Most swaps take 1–2 hours. We’ll call ahead, arrive on time in a fully stocked service vehicle, protect your floors with drop cloths, drain and remove the old toilet, inspect the flange/seal, make any needed repairs, set the new toilet with a premium wax or wax-free ring, level and secure it, connect the supply line, and test for leaks and proper flush. We’ll haul away the old unit and packaging, disinfect the work area, and provide maintenance tips before we leave.
Do you offer high-efficiency or ADA-compliant toilets, and what benefits do they provide?
Yes. High-efficiency toilets (HETs) use 1.28 gallons per flush or less, saving a typical family up to 13,000 gallons of water—and roughly $100—per year. We also install WaterSense-certified dual-flush models that let you choose 0.8 gpf for liquids or 1.28 gpf for solids. Comfort-height/ADA-compliant bowls are 17–19 inches from floor to seat, easing transfers for seniors and anyone with mobility challenges. Both options qualify for certain local utility rebates, which we’ll help you claim.
Are your plumbers licensed and insured, and is the work covered by a warranty?
Absolutely. Every technician holds a Tennessee state plumbing license, is background-checked, and carries full liability and workers’ compensation insurance. We stand behind our craftsmanship with a 1-year labor warranty, and most toilets we install include a manufacturer’s warranty ranging from 5 years to lifetime on porcelain. If you experience any issue related to our installation within the warranty period, we’ll return promptly at no charge to make it right.