- HEP Plumbing
- Spot Repair

Spot Repair
Spot Repair | Main Line Issues | Plumbing | Chattanooga
When sudden clogs, root intrusions, or aging pipes put your Chattanooga home at risk, HEP’s master plumbers zero in on the exact trouble spot—no needless digging, no guessing games. Our camera-guided diagnostics isolate main line issues within minutes, and our trench-saving repair techniques restore flow fast, preserving your yard, driveway, and peace of mind. You’ll get transparent, upfront pricing and courteous pros who treat your property like their own, all backed by the area’s most trusted 24/7 emergency team.
From historic riverfront bungalows to modern mountain-view builds, we understand the unique soil, slope, and weather challenges that affect local plumbing. Whether you’re facing recurring backups, mysterious gurgles, or a sudden sewage spill, call HEP and watch the problem disappear—spot on, right now, and built to last.
FAQs
What is a spot repair on a main line and how does it differ from a full line replacement?
A spot repair targets just the damaged section of your main sewer or water line—usually a crack, offset joint, root intrusion, or small collapse—without removing the entire pipe. We expose and replace only the faulty segment, then reconnect it to the healthy pipe on each side. A full line replacement, by contrast, removes the entire run of pipe from the house to the city tap or meter, which is more invasive, time-consuming, and expensive. Spot repair is ideal when the rest of the pipe is in good condition and the defect is localized.
How can I tell if my Chattanooga home needs a main line spot repair?
Common warning signs include repeated drain backups, gurgling toilets, sewage odors in the yard, wet or sunken patches of ground, and unusually high water bills. Because these symptoms can also point to broader issues, we confirm the exact problem with a video camera inspection. If the footage shows one isolated defect and the pipe upstream and downstream is structurally sound, a spot repair is usually the most cost-effective solution.
What technology do you use to locate and verify the damaged section?
We start with a high-definition sewer camera that travels the full length of the main line, recording video and transmitting its depth and location to a surface receiver. Once the defect is spotted on screen, we use an electronic line locator to pinpoint its position within a few inches. This precise mapping lets us dig a small, targeted access pit instead of trenching the whole yard, minimizing disruption and labor costs.
Will a spot repair tear up my lawn, landscaping, or driveway?
In most cases, no. Because we know the exact location and depth, we only excavate a small area—often a 2 ft × 3 ft trench—directly over the damaged section. If the bad spot sits under concrete or asphalt, we can core-drill a limited opening and patch it afterward. When conditions allow, we also offer trenchless sleeve or sectional pipe-lining, which repairs the pipe internally through an existing clean-out with virtually zero surface disturbance.
How long will the repair take and will my water or sewer service be shut off?
A typical spot repair on a main sewer line can be completed in one working day: 1–2 hours for locating and setup, 2–3 hours for excavation and pipe replacement, and another 1–2 hours for backfilling and site restoration. Water service (for water-line spots) or sewer use (for sewer-line spots) is usually shut off for 2–4 hours during the actual pipe replacement. We coordinate timing with you so the outage has minimal impact on your household.
Do I need permits in Chattanooga for a main line spot repair, and who handles them?
Yes. The City of Chattanooga requires a plumbing permit and, in some neighborhoods, a right-of-way permit if work extends into public property or the street. Our licensed plumbing team pulls all necessary permits, schedules any city inspections, and meets local code requirements—including use of approved SDR, Schedule 40 PVC, or copper pipe and proper bedding material—so you don’t have to navigate the paperwork. All fees for permits and inspections are itemized in your upfront quote.