Same-day Service
Same-day Service | Plumbing | Charleston
When a burst pipe or clogged drain threatens to throw off your Lowcountry day, HEP springs into action with lightning-fast, same-day service across Charleston. Our licensed experts arrive equipped for every job—from sneaky slab leaks to tankless water heater fixes—so you can skip the stress and get back to enjoying the harbor breeze. Transparent pricing, tidy workspaces, and a satisfaction guarantee come standard, because we believe reliable plumbing shouldn’t add more turbulence to your schedule.
Call before noon and we’ll be at your door before dinner, restoring flow with courteous professionalism and a smile. Whether your historic downtown home needs delicate pipe repair or your James Island condo demands a modern upgrade, HEP brings decades of experience, local know-how, and the kind of neighborly care that turns first-time callers into lifelong customers. Discover why Charleston counts on us for dependable, same-day plumbing solutions—rain or shine.
FAQs
How quickly can you get a plumber to my home or business in Charleston?
In most cases, we can dispatch a licensed plumber to any address in the Charleston metro area within 60–90 minutes of your call. Our dispatch team monitors traffic patterns, technician locations, and job durations in real time so we can give you an accurate arrival window before we confirm your appointment.
What types of plumbing issues qualify for same-day service?
Our same-day team handles everything from burst pipes, leaking water heaters, clogged drains, and overflowing toilets to fixture replacements and gas-line repairs. If water, gas, or sewage is creating an immediate inconvenience or safety risk, it qualifies. Even non-emergencies—such as installing a new garbage disposal or fixing a dripping faucet—can usually be completed the same day if you call before noon.
Are your plumbers licensed and insured in South Carolina?
Yes. Every technician we send is a South Carolina-licensed master or journeyman plumber who has passed background checks and ongoing drug screening. We carry $2 million in general liability coverage and workers’ compensation insurance for your complete protection and peace of mind.
Do you charge extra for emergency or after-hours same-day calls?
We never apply hidden fees or "weekend surcharges." Our upfront pricing menu lists standard rates for work performed 8 a.m.–8 p.m., Monday through Saturday. Calls outside those hours incur a modest flat emergency dispatch fee, which we disclose before we send a technician. All parts and labor are warrantied regardless of when the work is done.
What should I do while waiting for the plumber to arrive?
If water is leaking, shut off the nearest supply valve or the main water shut-off to minimize damage. For gas odors, leave the building and call 911 before you call us. Avoid using chemical drain cleaners; they can damage pipes and create a hazard for our technicians. Gather any product manuals or warranty papers you have—this speeds up repairs once we’re on-site.
How can I schedule a same-day appointment?
Call our 24/7 hotline at (843) 555-PLUM or use the “Book Now” button on our website. Online requests made before 4 p.m. are confirmed within 15 minutes via text or email. We’ll provide a guaranteed two-hour arrival window and send real-time GPS tracking links so you know exactly when the plumber is en route.