Licensed Plumbers
Licensed Plumbers | Plumbing | Charleston
When a historic Charleston home starts whispering with drips or a brand-new condo suddenly loses hot water, homeowners call HEP’s licensed plumbers for swift, respectful help. Our local team carries full certification, advanced tools, and the neighborly attitude you expect in the Lowcountry, arriving on time and leaving every workspace spotless.
From invisible slab leaks to total bathroom makeovers, we tackle every facet of plumbing with transparent pricing and a rock-solid satisfaction guarantee. Whether you need an emergency fix tonight or want to schedule preventative maintenance for the season, one call to HEP keeps your water flowing worry-free.
FAQs
Are your plumbers fully licensed and insured to work in Charleston?
Yes. Every technician on our team holds an active South Carolina Master or Journeyman Plumbing License, meets all City of Charleston permitting requirements, and carries both general liability and workers’-compensation insurance. This protects your property, satisfies local building codes, and ensures that any work we perform passes inspection the first time.
What types of plumbing services do you offer in the Charleston area?
We handle the full spectrum of residential and light-commercial plumbing, including leak detection and repair, water-heater installation (tankless and traditional), drain cleaning, sewer line repair and replacement, fixture upgrades, backflow prevention testing, whole-house repiping, and kitchen & bath remodel rough-ins. If water or gas flows through it, we can install, service, or replace it.
Do you provide 24/7 emergency plumbing service?
Absolutely. Burst pipes, sewage backups, and water-heater failures rarely happen during business hours. Our on-call team is available nights, weekends, and holidays anywhere in Charleston, Mt. Pleasant, West Ashley, James Island, and the surrounding islands. Because we keep critical parts stocked on our trucks, most emergencies are resolved on the first visit.
How are plumbing jobs priced, and do you give free estimates?
For standard repairs we use upfront, flat-rate pricing so you know the total cost before we begin. Larger projects—such as sewer replacements or bathroom remodels—receive a written, no-obligation estimate after an on-site evaluation. Estimates are always free within a 30-mile radius of downtown Charleston, and we honor quoted prices for 30 days.
How soon can you schedule a service appointment in Charleston?
Routine service calls are usually scheduled within 24–48 hours. During peak season or after major storms, we triage appointments based on urgency, giving priority to situations that could cause property damage or safety hazards. If you need same-day service, call before noon and we’ll do our best to accommodate you.
What maintenance tips do you recommend for Charleston homeowners?
1) Flush your water heater annually to combat mineral buildup from our hard water. 2) Inspect supply hoses on washing machines and dishwashers every six months; the coastal salt air accelerates rubber deterioration. 3) Install a whole-house pressure-reducing valve if your pressure exceeds 80 psi—high pressure is common downtown. 4) Use strainers in sinks and tubs to keep Lowcountry sand and shells out of your drains. 5) Have a licensed plumber perform a backflow test each year, as required by Charleston Water System. Regular maintenance prevents costly emergencies and extends the life of your plumbing.