- HEP Plumbing
- Purification Technology

Purification Technology
Purification Technology | Water Purification | Plumbing | Charleston
Charlestonâs unique coastal environment brings with it trace minerals, sediments, and occasional salinity creep that can leave tap water tasting less than perfect. HEPâs purification technology plumbing solutions run your supply through advanced multi-stage media, catalytic carbon, UV protection, and smart monitoring valves, stripping away impurities while preserving the healthy minerals you actually want. The result is crystal-clear water that protects fixtures from scale, guards appliances from corrosion, and turns every sip into a refreshing reminder of why you chose professional water purification expertise.
Backed by local technicians who know Lowcountry plumbing inside out, HEP designs, installs, and maintains systems sized for historic homes, modern condos, and bustling food-service venues alike. From the first site evaluation to scheduled cartridge swaps, youâll enjoy transparent pricing, courteous service, and a satisfaction guarantee that flows as reliably as your newly perfected tap. Discover how effortless great-tasting water can beâschedule your Charleston water purification upgrade with HEP today.
FAQs
Why should Charleston homeowners consider a whole-house water purification system?
Charlestonâs municipal water is generally safe, but it can still carry chlorine, chloramines, sediment from aging mains, trace metals, and emerging contaminants like PFAS. A whole-house system treats every tap, protecting drinking, bathing, cooking, and laundry water at once. This not only improves taste and odor but also reduces skin irritation, prevents scale buildup, and safeguards appliances from premature wear caused by mineral deposits common in our coastal region.
What specific contaminants does your purification technology remove?
Our multi-stage system targets the full spectrum of local water issues: 1) a 5-micron sediment pre-filter catches sand and rust; 2) catalytic carbon media eliminates chlorine, chloramines, pesticides, and industrial VOCs; 3) an ion-exchange resin lowers hardness minerals (calcium and magnesium); 4) optional NSF-certified PFAS and lead reduction cartridges capture emerging contaminants; and 5) a UV post-treatment neutralizes 99.99 % of bacteria and viruses that may enter through distribution lines.
How is this system different from a standard countertop or refrigerator filter?
Point-of-use filters only treat a single faucet and typically rely on basic granular carbon. Our system is point-of-entry: every fixture receives treated water. It combines high-capacity catalytic carbon, ion exchange, and UV sterilizationâtechnologies not found in small cartridgesâensuring consistent flow rates (up to 15 gpm) without pressure loss. You gain whole-home protection for plumbing, water heaters, and laundry, eliminating the need to replace multiple small filters around the house.
Will purified water improve the lifespan of my plumbing and appliances?
Yes. By removing chlorine, chloramines, and hardness minerals, treated water is far less corrosive. Scale inside water heaters, dishwashers, and ice makers is drastically reduced, improving energy efficiency and extending equipment life. Softened, de-chlorinated water also keeps fixtures spot-free and prevents rubber seals in toilets and washing machines from deteriorating prematurelyâa common issue in chlorinated Charleston water.
How often does the system require maintenance in Charlestonâs conditions?
Maintenance is simple: 1) Replace the sediment pre-filter every 6â12 months, depending on visible turbidity; 2) The catalytic carbon/ion-exchange tank lasts 6â8 years or 600,000 gallons before media replacement; 3) UV lamps are swapped annually. We offer service plans that include routine inspections, flow-rate testing, and remote leak monitoring so you never have to guess when itâs time for upkeep.
What is the installation process and how long will my water be offline?
A standard installation takes 3â4 hours. Our licensed plumbers shut off the main, cut into the incoming lineâusually in the garage or crawl spaceâand mount the system on a compact manifold. Bypass valves ensure future service can be done without water interruption. Your water is offline for roughly 30â45 minutes during tie-in; afterward, we flush and test every fixture to verify chlorine removal and proper pressure before leaving your home.